Adverse effects of overcrowding on patient experience and care.
There has been much investigation into the causes and management of overcrowding, but little about how it affects care delivery. The author therefore undertook a systematic literature review of the subject. This revealed that diverse areas of care are affected by overcrowding, and confirmed its adverse effects on patient experience and care.
Emergency Department, Leicester Royal Infirmary.
John
J
Collis
D001509:Bed Occupancy; D003441:Crowding; D004636:Emergency Service, Hospital / Q000458:organization & administration / Q000706:statistics & numerical data*; D006297:Health Services Accessibility; D006801:Humans; D019300:Medical Errors; D010043:Outcome and Process Assessment, Health Care; D010361:Patients / Q000523:psychology*; D012307:Risk Factors; D016526:Workload