title: Work and nonwork outcomes of workplace incivility: Does family support help?
abstract: This study extended incivility research beyond the confines of the workplace by exploring the relationships between incivility, work-to-family conflict and family support. Data collected from 180 employees from various organizations in Singapore showed that incivility is not a rare phenomenon in Asian cultures. Employees experienced more incivility from superiors than coworkers or subordinates, and these experiences were related to different outcomes. Coworker-initiated incivility was associated with decreased coworker satisfaction, increased perceptions of unfair treatment, and increased depression. On the other hand, superior-initiated incivility was associated with decreased supervisor satisfaction and increased work-to-family conflict. Results also revealed that employees with high family support showed stronger relationships between workplace incivility and negative outcomes, compared with employees with low family support.
authors.affiliation: Department of Management and Organization, NUS Business School, National University of Singapore.
authors.forename: Sandy
authors.initials: S
authors.lastname: Lim
authors.affiliation: Centre for Organization Development, Civil Service College.
authors.forename: Alexia
authors.initials: A
authors.lastname: Lee
mesh_terms: D000293:Adolescent; D000328:Adult; D003220:Conflict, Psychological; D005195:Family Relations; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D015279:Organizational Culture; D011209:Power, Psychological; D012846:Singapore; D012944:Social Support; D013315:Stress, Psychological; D017132:Workplace; D055815:Young Adult