title: The management moment: building conflict competence.
authors.affiliation: Center for Creative Leadership, Greensboro, North Carolina 27410, USA. fickl@ccl.org
authors.forename: Lynn
authors.initials: L
authors.lastname: Fick-Cooper
authors.forename: Edward L
authors.initials: EL
authors.lastname: Baker
mesh_terms: D057191:Capacity Building; D006801:Humans; D017008:Negotiating; D010559:Personnel Management; D011361:Professional Competence