title: Concierge desk, call center help military outpatient pharmacy improve service.
authors.forename: Cheryl A
authors.initials: CA
authors.lastname: Thompson
mesh_terms: D006297:Health Services Accessibility / Q000458:organization & administration*; D006801:Humans; D008887:Military Medicine; D010045:Outpatients; D010607:Pharmacy Service, Hospital / Q000379:methods*