title: The concept of patient satisfaction in adolescent psychiatric care: a qualitative study.
abstract: OBJECTIVE
  Few studies have asked how adolescents perceive the quality of psychiatric care. Therefore, the aim of the study was to explore adolescents' perception of quality of care and of satisfying treatment outcomes.
  
  
  METHODS
  Fourteen adolescents participated in this hermeneutic study.
  
  
  RESULTS
  Several concepts describing adolescents' perspective of quality of care were found: secure place, tough love, peer solidarity, self-expression, and person not patient. Concepts describing satisfying treatment outcomes fell into four categories: improved mental health, personal development, strengthening of the self, and improved family relations.
  
  
  CONCLUSIONS
  By casting light on users' perspectives, the study offers guidance for improvement of quality of care and for the development of patient satisfaction instruments.
authors.affiliation: School of Health Science, Faculty of Nursing, University of Iceland, Reykjavik, Iceland. pb@hi.is
authors.forename: Páll
authors.initials: P
authors.lastname: Biering
authors.forename: Valgerõur H
authors.initials: VH
authors.lastname: Jensen
mesh_terms: D000293:Adolescent; D000296:Adolescent Psychiatry / Q000592:standards*; D002648:Child; D002983:Clinical Competence; D005260:Female; D017408:Guidelines as Topic; D006801:Humans; D007055:Iceland; D007407:Interviews as Topic; D008297:Male; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011369:Professional-Patient Relations; D011567:Psychiatric Department, Hospital; D036301:Qualitative Research; D011785:Quality Assurance, Health Care / Q000592:standards*; D019984:Quality Indicators, Health Care / Q000706:statistics & numerical data; D012449:Safety; D012934:Social Isolation; D058992:Social Participation; D035502:Trust / Q000523:psychology