title: Patients are harmed (again), fingers point. What's wrong?
authors.affiliation: University of Calgary, Calgary, Alta.
authors.forename: W Ward
authors.initials: WW
authors.lastname: Flemons
authors.forename: Jan M
authors.initials: JM
authors.lastname: Davies
mesh_terms: D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D015279:Organizational Culture; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care; D012307:Risk Factors; D017751:Safety Management; D019564:Unnecessary Procedures