title: [Double registration can be a good quality control].
abstract: Reducing double registration is a recurrent goal when introducing computerized physician order entry systems (CPOE). Based on a qualitative case study this article describes why double registration continues despite intentions to eliminate it. Observations show that physicians continue to carry out double entry of orders because it supports an invisible quality control, and because various readers of orders have different needs for details. Daily comparison of orders acts as a hidden security check, which is necessary in a world of disorder and contingencies.
authors.affiliation: Dansk Sundhedsinstitut, København, Denmark. hm@dsi.dk
authors.forename: Henriette
authors.initials: H
authors.lastname: Mabeck
mesh_terms: D003718:Denmark; D055695:Electronic Prescribing / Q000592:standards*; D006801:Humans; D050316:Medical Order Entry Systems / Q000592:standards*; D008508:Medication Errors / Q000517:prevention & control; D008510:Medication Systems, Hospital / Q000592:standards; D011786:Quality Control