title: The training and support needs of faculty and students using a health information technology system were significant: a case study in a dental school.
abstract: Health Information Technology Systems (HITS) are becoming more widely integrated into patient care in the dental school setting. The purpose of this study was to evaluate the impact of a chairside HITS on users in the dental school setting. Qualitative techniques, including interviews, focus groups and observations, were used. Using grounded theory, we saw 9 themes emerge. One theme of particular interest was that "training and support needs of end-users were significant." This paper explores this theme in detail and discusses the implications.
authors.affiliation: Oregon Health & Science University, Portland, OR, USA.
authors.forename: Heather K
authors.initials: HK
authors.lastname: Hill
authors.forename: Denice C L
authors.initials: DC
authors.lastname: Stewart
authors.forename: Joan S
authors.initials: JS
authors.lastname: Ash
mesh_terms: D001291:Attitude of Health Personnel; D005178:Faculty; D063005:Health Information Systems; D006801:Humans; D036301:Qualitative Research; D012575:Schools, Dental; D013334:Students; D013663:Teaching