title: Emergence of a new consumer health informatics framework: introducing the healthcare organization.
abstract: Healthcare consumers are increasingly seeking reliable forms of health information on the Internet that can be used to support health related decision-making. Frameworks that have been developed and tested in the field of health informatics have attempted to describe the effects of the Internet upon the health care consumer and physician relationship. More recently, health care organizations are responding by providing information such as hospital wait lists or strategies for self-managing disease, and this information is being provided on organizational web-sites. The authors of this paper propose that current conceptualizations of the relationship between the Internet, physicians and patients are limited from a consumer informatics perspective and may need to be extended to include healthcare organizations.
authors.affiliation: School of Health Information Science, University of Victoria, Victoria, British Columbia, Canada.
authors.forename: Paulette
authors.initials: P
authors.lastname: Reid
authors.forename: Elizabeth M
authors.initials: EM
authors.lastname: Borycki
mesh_terms: D054626:Consumer Health Information / Q000458:organization & administration*; D006268:Health Facilities; D020407:Internet; D010817:Physician-Patient Relations; D011787:Quality of Health Care