title: Decision support and automation bias: methodology and preliminary results of a systematic review.
abstract: Automation bias - or a tendency to over-rely on automation - is a subject which has been studied in a variety of academic fields. Clinical Decision Support Systems (CDSS) aim to benefit the clinical decision making process. Although most research shows overall improved performance with use, there is often a failure to recognize the new errors that CDSS can introduce, and as such the healthcare field has a gap in this research. This paper summarizes the methodology and preliminary results of a systematic review over a broad range of fields into the effects of over-reliance on automation. Results indicate that though automation bias is a significant phenomenon, it is not well defined, and there is a gap in the research which must be addressed to optimize the use of decision support.
authors.affiliation: Centre for Health Informatics, City University, London, UK. kate.goddard.1@city.ac.uk
authors.forename: Kate
authors.initials: K
authors.lastname: Goddard
authors.forename: Abdul
authors.initials: A
authors.lastname: Roudsari
authors.forename: Jeremy
authors.initials: J
authors.lastname: Wyatt
mesh_terms: D001292:Attitude to Computers; D001331:Automation; D020000:Decision Support Systems, Clinical / Q000706:statistics & numerical data*; D006282:Health Personnel / Q000523:psychology*; D006801:Humans