title: Innovative methods to use to improve the overall quality of care for patients and new ways to improve and evaluate the overall healthcare system.
authors.forename: Kay Downey
authors.initials: KD
authors.lastname: Ennis
mesh_terms: D001294:Attitude to Health; D006801:Humans; D009936:Organizational Innovation; D017060:Patient Satisfaction; D011787:Quality of Health Care