title: Leveraging healthcare IT to improve operational performance.
abstract: The use of technology to automate clinical workflows at The Chester County Hospital in West Chester, Pa., has resulted in the following benefits: An 82 percent reduction in hospital-acquired MRSA infections. A significant reduction in catheter-associated urinary tract infections. Enhanced documentation of pre-existing pressure ulcers (The Centers for Medicare & Medicaid Services classifies pressure ulcers that develop during a hospital stay as "never events").
authors.affiliation: Siemens Healthcare Health Services, Malvern, Pa, USA. john.glaser@siemens.com
authors.forename: John
authors.initials: J
authors.lastname: Glaser
authors.forename: Ray
authors.initials: R
authors.lastname: Hess
mesh_terms: D017046:Cost Savings; D003428:Cross Infection / Q000517:prevention & control; D017598:Efficiency, Organizational; D006751:Hospital Information Systems; D006801:Humans; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D010414:Pennsylvania; D011787:Quality of Health Care