title: Patient perceptions of a remote monitoring intervention for chronic disease management.
abstract: Use of telecommunications technology to provide remote monitoring for people with chronic disease is becoming increasingly accepted as a means to improve patient outcomes and reduce resource use. The purpose of this project was to evaluate patient perceptions of a nurse-managed remote monitoring intervention to improve outcomes in veterans with comorbid diabetes and hypertension. Postintervention evaluation data were collected using a 12-item questionnaire and an open-ended question. Participants rated the program as generally positive on the questionnaire, but responses to the open-ended question revealed criticisms and suggestions for improvement not captured on the questionnaire. Interviewing participants in these programs may offer richer data for identifying areas for program improvement.
authors.affiliation: Department of Veterans Affairs, Health Service Research and Development Center for Comprehensive Access and Delivery Research and Evaluation, Iowa City, IA, USA. bonnie.wakefield@va.gov
authors.forename: Bonnie J
authors.initials: BJ
authors.lastname: Wakefield
authors.forename: John E
authors.initials: JE
authors.lastname: Holman
authors.forename: Annette
authors.initials: A
authors.lastname: Ray
authors.forename: Melody
authors.initials: M
authors.lastname: Scherubel
mesh_terms: D002908:Chronic Disease; D019468:Disease Management; D006801:Humans; D008991:Monitoring, Physiologic / Q000379:methods*; D009723:Nurse-Patient Relations; D010349:Patient Compliance; D017060:Patient Satisfaction; D010361:Patients / Q000523:psychology*