title: Risk management perspective on the difficult patient and family.
authors: St. Luke's Episcopal Hospital, Houston, Texas, USA.
authors: Neal R
authors: NR
authors: Reisman
mesh_terms: D000374:Aggression; D001291:Attitude of Health Personnel; D003142:Communication; D005195:Family Relations; D006801:Humans; D010349:Patient Compliance; D010817:Physician-Patient Relations; D011368:Professional-Family Relations; D012308:Risk Management; D013514:Surgical Procedures, Operative