title: Five main processes in healthcare: a citizen perspective.
abstract: A citizen point of view on the healthcare system, its processes and their improvement is emphasised. From this point of view, five main processes are identified: Keeping Healthy, Detecting Health Problems, Diagnosing Diseases, Treating Diseases and Providing for a Good End of Life. The citizen should be looked upon as a cocreator of value and improvement of these processes.
authors: Chalmers University of Technology, Gothenburg, SE 41296, Sweden.bo.bergman@chalmers.se
authors: Bo
authors: B
authors: Bergman
authors: Duncan
authors: D
authors: Neuhauser
authors: Lloyd
authors: L
authors: Provost
mesh_terms: D003695:Delivery of Health Care / Q000592:standards*; D006801:Humans; D011639:Public Opinion; D058996:Quality Improvement