title: RF-Medisys: a radio frequency identification-based electronic medical record system for improving medical information accessibility and services at point of care.
abstract: This paper presents an innovative electronic medical records (EMR) system, RF-MediSys, which can perform medical information sharing and retrieval effectively and which is accessible via a 'smart' medical card. With such a system, medical diagnoses and treatment decisions can be significantly improved when compared with the conventional practice of using paper medical records systems. Furthermore, the entire healthcare delivery process, from registration to the dispensing or administration of medicines, can be visualised holistically to facilitate performance review. To examine the feasibility of implementing RF-MediSys and to determine its usefulness to users of the system, a survey was conducted within a multi-disciplinary medical service organisation that operates a network of medical clinics and paramedical service centres throughout Hong Kong Island, the Kowloon Peninsula and the New Territories. Questionnaires were distributed to 300 system users, including nurses, physicians and patients, to collect feedback on the operation and performance of RF-MediSys in comparison with conventional paper-based medical record systems. The response rate to the survey was 67%. Results showed a medium to high level of user satisfaction with the radiofrequency identification (RFID)-based EMR system. In particular, respondents provided high ratings on both 'user-friendliness' and 'system performance'. Findings of the survey highlight the potential of RF-MediSys as a tool to enhance quality of medical services and patient safety.
authors: Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong. jacky.ting@polyu.edu.hk
authors: Jacky S L
authors: JS
authors: Ting
authors: Albert H C
authors: AH
authors: Tsang
authors: Andrew W H
authors: AW
authors: Ip
authors: George T S
authors: GT
authors: Ho
mesh_terms: D001291:Attitude of Health Personnel; D057286:Electronic Health Records / Q000458:organization & administration*; D006723:Hong Kong; D006801:Humans; D033181:Information Dissemination / Q000379:methods*; D008498:Medical Record Linkage; D017060:Patient Satisfaction; D010865:Pilot Projects; D019095:Point-of-Care Systems / Q000458:organization & administration*; D017064:Process Assessment, Health Care; D057233:Radio Frequency Identification Device; D011795:Surveys and Questionnaires; D018511:Systems Integration