title: Faculty and student expectations and perceptions of e-mail communication in a campus and distance doctor of pharmacy program.
abstract: OBJECTIVE
  To examine faculty members' and students' expectations and perceptions of e-mail communication in a dual pathway pharmacy program.
  
  
  METHODS
  Three parallel survey instruments were administered to campus students, distance students, and faculty members, respectively. Focus groups with students and faculty were conducted.
  
  
  RESULTS
  Faculty members perceived themselves as more accessible and approachable by e-mail than either group of students did. Campus students expected a shorter faculty response time to e-mail and for faculty members to be more available than did distance students.
  
  
  CONCLUSIONS
  E-mail is an effective means of computer-mediated communication between faculty members and students and can be used to promote a sense of community and inclusiveness (ie, immediacy), especially with distant students.
authors: Creighton University School of Pharmacy and Health Professions, Omaha, Nebraska 68178, USA. pforal@creighton.edu
authors: Pamela A
authors: PA
authors: Foral
authors: Paul D
authors: PD
authors: Turner
authors: Michael S
authors: MS
authors: Monaghan
authors: Ryan W
authors: RW
authors: Walters
authors: Jennifer J
authors: JJ
authors: Merkel
authors: Jeremy H
authors: JH
authors: Lipschultz
authors: Thomas L
authors: TL
authors: Lenz
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D003142:Communication; D003430:Cross-Sectional Studies; D020375:Education, Distance / Q000379:methods* / Q000639:trends; D034742:Electronic Mail / Q000639:trends; D005178:Faculty; D005260:Female; D006801:Humans; D008297:Male; D010465:Perception; D013339:Students, Pharmacy / Q000523:psychology*; D014495:Universities / Q000639:trends; D055815:Young Adult