title: Reducing waiting time at a Nigerian HIV treatment clinic: opinions from and the satisfaction of people living with HIV/AIDS.
abstract: We assessed the waiting time and perceived satisfaction with care among people living with HIV/AIDS (PLHIV) at an antiretroviral clinic in Nigeria. A structured questionnaire was administered during interviews. Four hundred patients completed the questionnaire. The mean age of the respondents was 36.4 years (SD 9.7 years), and 61% of them were females. A majority, 72.9%, reported that the time elapsed between entry into the clinic and access to medical care services (waiting time) was more than an hour. However, a majority (77%) expressed satisfaction with the medical care they received. Although the majority of PLHIV were satisfied with their medical care, more needs to be done to reduce patient waiting time before access to medical services.
authors.affiliation: 1Department of Medicine, State Hospital, Osogbo, Nigeria.
authors.forename: Samuel Anu
authors.initials: SA
authors.lastname: Olowookere
authors.forename: Akinola Ayoola
authors.initials: AA
authors.lastname: Fatiregun
authors.forename: Modupe Martha-Alice
authors.initials: MM
authors.lastname: Ladipo
authors.forename: Yetunde Adebisi
authors.initials: YA
authors.lastname: Akenova
mesh_terms: D000163:Acquired Immunodeficiency Syndrome / Q000188:drug therapy; D000293:Adolescent; D000328:Adult; D000554:Ambulatory Care Facilities / Q000592:standards*; D019380:Anti-HIV Agents / Q000627:therapeutic use; D003430:Cross-Sectional Studies; D005260:Female; D006272:Health Facility Environment; D006304:Health Status; D006801:Humans; D008297:Male; D008875:Middle Aged; D009549:Nigeria; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires; D013997:Time Factors; D055815:Young Adult
chemical_list: D019380:Anti-HIV Agents