title: [The functioning of personnel service in municipal polyclinic].
abstract: The article deals with the results of study of personnel policy in municipal polyclinics. The characteristics of functioning of municipal polyclinic in the area of social care of population are analyzed. In the general structure of polyclinic visits the higher level of appealability of patients to resolve medical social issues (61.2%) is revealed. This condition determines the significant workload of physicians. This kind of work still has no both manhours standards and cost estimating. Hence, such off-the-books manhours as an overtime work during over and above labor time result in work dissatisfaction among physicians, ungrounded increase of visit numbers and, ultimately, in rise of particular medical service cost and patient discomfort.
mesh_terms: D000553:Ambulatory Care / Q000191:economics / Q000458:organization & administration*; D017048:Health Care Costs; D006282:Health Personnel / Q000458:organization & administration*; D006801:Humans; D007588:Job Satisfaction; D010820:Physicians / Q000458:organization & administration* / Q000523:psychology; D012426:Russia; D016526:Workload