title: Lean and green. Improving the health care experience by maximizing efficiency.
authors.affiliation: HKS Inc, USA. rgunsolus@hksinc.com
authors.forename: Roy L
authors.initials: RL
authors.lastname: Gunsolus
authors.forename: Marc
authors.initials: M
authors.lastname: Budaus
mesh_terms: D017598:Efficiency, Organizational; D006749:Hospital Design and Construction; D006801:Humans; D007374:Interior Design and Furnishings; D017060:Patient Satisfaction