title: Disease versus illness: one patient's definition.
abstract: This article follows a healthcare speaker through a prostate cancer diagnosis, treatment, and recovery. While the disease may be cured, the ordeal surrounding the entirety of the patient experience was far more difficult to overcome. Told from a patient's vantage point, there are valuable lessons to be learned regarding patient care and satisfaction, retention, and referral The 12 strategies outlined by the author provide an easy-to-implement guide that you and your staff can put into practice immediately.
authors.affiliation: tim@timdurkin.com
authors.forename: Tim
authors.initials: T
authors.lastname: Durkin
mesh_terms: D001294:Attitude to Health; D006801:Humans; D008297:Male; D011216:Practice Management, Medical / Q000458:organization & administration*; D011471:Prostatic Neoplasms / Q000523:psychology* / Q000628:therapy