title: [Predictors of the patients' satisfaction with the quality of hospital-based medical care].
abstract: The paper reports results of sociological analysis of satisfaction of the patients with the medical care provided in in-patient facilities of Arkhangelsk and Vologda regions and Komi Republic. The authors distinguish three groups of factors (professional, organizational, informational) that determine the patients' content with the quality of medical services. The study revealed the generally low level of patients' satisfaction estimated based on selected criteria for medical aid and services.
authors.forename: O A
authors.initials: OA
authors.lastname: Tsyganova
authors.forename: T G
authors.initials: TG
authors.lastname: Svetlichnaia
mesh_terms: D000293:Adolescent; D000328:Adult; D003695:Delivery of Health Care; D005260:Female; D006779:Hospitals, Public; D006801:Humans; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011787:Quality of Health Care; D012426:Russia; D011795:Surveys and Questionnaires; D055815:Young Adult