title: Addressing problems of employee performance.
abstract: Employee performance problems are essentially of 2 kinds: those that are motivational in origin and those resulting from skill deficiencies. Both kinds of problems are the province of the department manager. Performance problems differ from problems of conduct in that traditional disciplinary processes ordinarily do not apply. Rather, performance problems are addressed through educational and remedial processes. The manager has a basic responsibility in ensuring that everything reasonable is done to help each employee succeed. There are a number of steps the manager can take to address employee performance problems.
authors.affiliation: Health Care Management and Human Resources Consultant, Ontario, New York 14519, USA. Mclighthouse@juno.com
authors.forename: Charles R
authors.initials: CR
authors.lastname: McConnell
mesh_terms: D004650:Employee Performance Appraisal / Q000458:organization & administration*; D006282:Health Personnel; D006801:Humans; D007400:Interprofessional Relations; D009042:Motivation; D011361:Professional Competence; D013192:Staff Development / Q000379:methods*; D014481:United States