title: Role substitution: a reactionary approach to health care change.
authors.forename: Patrick S
authors.initials: PS
authors.lastname: Hanrahan
mesh_terms: D001315:Australia; D003695:Delivery of Health Care / Q000458:organization & administration*; D017598:Efficiency, Organizational; D018166:Health Care Reform / Q000379:methods* / Q000458:organization & administration; D006739:Hospital Administration; D006801:Humans; D018802:Patient-Centered Care / Q000458:organization & administration*; D011785:Quality Assurance, Health Care / Q000458:organization & administration