title: HCAHPS: how the OR's scores affect your whole organization.
authors.affiliation: CLS Development, Inc., Columbia, Maryland, USA.
authors.forename: Cynthia
authors.initials: C
authors.lastname: Saver
mesh_terms: D014487:Centers for Medicare and Medicaid Services, U.S.; D006761:Hospitals / Q000592:standards; D007349:Insurance, Health, Reimbursement; D009873:Operating Rooms / Q000592:standards*; D019984:Quality Indicators, Health Care; D014481:United States