title: [Medical safety management in the blood collection center of clinical laboratory].
abstract: Safety management is essential for providing patients with medical services. Our hospital, opened at Kashiwa in 1987, has been building up systems and taking a number of steps to reduce the blood collection related problems, including venipuncture-related infection, nerve injury, and vasovagal reflex with syncope in accordance with guidelines for the standard method of venipuncture blood collection. We also have made efforts for improving medical services, including reductions in patient waiting time and prevention of patient misidentification, medical test malpractice, and patient privacy. However, ultimately, it is of obvious significance to educate and train communication skills for humanity and friendly kindness because most of medical accidents are basically attributed to communication errors between patients and medical staff.
authors.affiliation: Department of Laboratory Medicine, Jikei University Kashiwa Hospital, Kashiwa 277-8567, Japan. hyoshida@jikei.ac.jp
authors.forename: Hiroshi
authors.initials: H
authors.lastname: Yoshida
authors.forename: Reiko
authors.initials: R
authors.lastname: Kisugi
authors.forename: Masaru
authors.initials: M
authors.lastname: Koike
mesh_terms: D001800:Blood Specimen Collection / Q000009:adverse effects / Q000379:methods / Q000592:standards; D006801:Humans; D007753:Laboratories; D017410:Practice Guidelines as Topic; D017751:Safety Management