title: Outsourcing with control. The benefits of collaboration when reaching out to customers.
authors.affiliation: GMC Software Technology, USA.
authors.forename: Doug
authors.initials: D
authors.lastname: Cox
mesh_terms: D003142:Communication; D003258:Consumer Behavior; D003299:Cooperative Behavior; D006268:Health Facilities; D006801:Humans; D020416:Outsourced Services; D014481:United States