title: [Emotional climate and internal communication in a clinical management unit compared with two traditional hospital services].
abstract: OBJECTIVE
  The aim of this study is to compare the emotional climate, quality of communication and performance indicators in a clinical management unit and two traditional hospital services.
  
  
  METHODS
  Quantitative study.
  
  
  METHODS
  questionnaire of 94 questions.
  
  
  METHODS
  83 health professionals (63 responders) from the clinical management unit of breast pathology and the hospital services of medical oncology and radiation oncology.
  
  
  METHODS
  descriptive statistics, comparison of means, correlation and linear regression models.
  
  
  RESULTS
  The clinical management unit reaches higher values compared with the hospital services about: performance indicators, emotional climate, internal communication and evaluation of the leadership. An important gap between existing and desired sources, channels, media and subjects of communication appear, in both clinical management unit and traditional services.
  
  
  CONCLUSIONS
  The clinical management organization promotes better internal communication and interpersonal relations, leading to improved performance indicators.
authors.affiliation: Hospital Universitario Puerta del Mar, Cádiz, España.
authors.forename: E
authors.initials: E
authors.lastname: Alonso
authors.forename: A
authors.initials: A
authors.lastname: Rubio
authors.forename: J C
authors.initials: JC
authors.lastname: March
authors.forename: A
authors.initials: A
authors.lastname: Danet
mesh_terms: D003142:Communication; D003430:Cross-Sectional Studies; D004644:Emotions; D006282:Health Personnel; D006757:Hospital Units; D006801:Humans; D007400:Interprofessional Relations; D010564:Personnel, Hospital; D011795:Surveys and Questionnaires