title: Understanding patient safety culture: part I.
authors.affiliation: The Doctors Company, Patient Safety, Napa, CA 94558, USA. jackieross@roadrunner.com
authors.forename: Jacqueline
authors.initials: J
authors.lastname: Ross
mesh_terms: D006801:Humans; D009723:Nurse-Patient Relations; D015279:Organizational Culture; D012449:Safety