title: [Non-conformities management in laboratory of medical biology: application to non-conformities of biological samples during 2009].
abstract: The non-conformity management is required for the ISO 15189 standard. The laboratory of medical biology has to carry out suitable acts and procedures to exploit different indicators through the framework of continuous improvement. We particularly study the indicator of biological samples nonconformities and we report 2009 results to the nurses' team managers to find solutions for quality of care to the patient.
authors.affiliation: UFR des sciences pharmaceutiques et ingenierie de la sante, Angers. veronique.annaix@univ-angers.fr
authors.forename: Véronique
authors.initials: V
authors.lastname: Annaix
authors.forename: Julien
authors.initials: J
authors.lastname: Rogowski
authors.forename: Mireille
authors.initials: M
authors.lastname: Joyau
authors.forename: Edtih
authors.initials: E
authors.lastname: Jaouën
mesh_terms: D019411:Clinical Laboratory Techniques / Q000592:standards*; D019983:Guideline Adherence / Q000706:statistics & numerical data*; D007753:Laboratories / Q000592:standards*; D011996:Records