title: Assessment of pharmacy students' communication competence using the Roter Interaction Analysis System during objective structured clinical examinations.
abstract: OBJECTIVE
  To determine the value of using the Roter Interaction Analysis System during objective structured clinical examinations (OSCEs) to assess pharmacy students' communication competence.
  
  
  METHODS
  As pharmacy students completed a clinical OSCE involving an interview with a simulated patient, 3 experts used a global rating scale to assess students' overall performance in the interview, and both the student's and patient's languages were coded using the Roter Interaction Analysis System (RIAS). The coders recorded the number of utterances (ie, units of spoken language) in each RIAS category. Correlations between the raters' scores and the number and types of utterances were examined.
  
  
  RESULTS
  There was a significant correlation between students' global rating scores on the OSCE and the number of utterances in the RIAS socio-emotional category but not the RIAS business category.
  
  
  CONCLUSIONS
  The RIAS proved to be a useful tool for assessing the socio-emotional aspect of students' interview skills.
authors.affiliation: Kyoto University, Japan.
authors.forename: Yoshie
authors.initials: Y
authors.lastname: Kubota
authors.forename: Yoshitaka
authors.initials: Y
authors.lastname: Yano
authors.forename: Susumu
authors.initials: S
authors.lastname: Seki
authors.forename: Kaori
authors.initials: K
authors.lastname: Takada
authors.forename: Mio
authors.initials: M
authors.lastname: Sakuma
authors.forename: Takeshi
authors.initials: T
authors.lastname: Morimoto
authors.forename: Akinori
authors.initials: A
authors.lastname: Akaike
authors.forename: Atsushi
authors.initials: A
authors.lastname: Hiraide
mesh_terms: D002983:Clinical Competence; D003142:Communication; D004512:Education, Pharmacy / Q000379:methods; D004521:Educational Measurement / Q000379:methods; D006801:Humans; D007407:Interviews as Topic; D007564:Japan; D016544:Patient Simulation; D013339:Students, Pharmacy