title: [Playing in the waiting room of a children's outpatient clinic: the view of health professionals].
abstract: The objective of this study was to understand, from the perspective of health professionals, the meaning of playing/toys in the waiting room of a children's outpatient clinic. Semi-structured interviews were performed with 11 workers. A quantitative analysis of the data was performed around two themes: acknowledging the importance of playing/toys and dealing with limitations. Playing is seen as a care strategy towards children, as it alleviates the waiting time in this environment, changes behavior in a positive way, and values the children's development process, besides improving the communication and interaction with health professionals. It is, however, necessary for the hospital to have adequate physical structure, allied to the health professionals and to the management team, which are sensitive regarding the inclusion of new care strategies, such as playing, with a view to humanize children's health care.
authors.affiliation: Departamento de Enfermagem Materno-Infantil e de Saúde Pública, Escola de Enfermagem de Ribeirão Preto, Universidade de São Paulo, Ribeirão Preto, SP, Brasil. lucila@eerp.usp.br
authors.forename: Lucila Castanheira
authors.initials: LC
authors.lastname: Nascimento
authors.forename: Iara Cristina da Silva
authors.initials: IC
authors.lastname: Pedro
authors.forename: Lívia Capelani
authors.initials: LC
authors.lastname: Poleti
authors.forename: Ana Luiza Vilela
authors.initials: AL
authors.lastname: Borges
authors.forename: Luzia Iara
authors.initials: LI
authors.lastname: Pfeifer
authors.forename: Regina Aparecida Garcia
authors.initials: RA
authors.lastname: de Lima
mesh_terms: D000554:Ambulatory Care Facilities; D001291:Attitude of Health Personnel; D002648:Child; D006801:Humans; D010988:Play and Playthings