title: A process improvement strategy for patient safety.
abstract: Most change processes fail. Success requires a systematic approach based on the best practices performed within a setting of significant commitment by the organization and its leaders and staff. The Institute for Healthcare Improvement (IHI) framework for improvement was used along with cascading organization-wide performance indicators with specific targets and the implementation of performance reporting. This approach successfully improved the two patient safety practices of acute myocardial infarction and medication reconciliation.
authors: Royal Victoria Hospital, 201 Georgian Drive, Barrie, ON L4M 9R2, Canada. leesm@rvh.on.ca
authors: Martin
authors: M
authors: Lees
authors: Patty
authors: P
authors: Chapman
authors: Spencer
authors: S
authors: Dickson
mesh_terms: D006801:Humans; D019300:Medical Errors / Q000517:prevention & control; D008508:Medication Errors / Q000517:prevention & control; D059065:Medication Reconciliation; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care; D017751:Safety Management / Q000458:organization & administration*