title: Tracking community intelligence with Trac.
abstract: We report on experiences at the Software Sustainability Institute (SSI) in customizing and using the Trac system to provide a single platform for recording, managing and tracking a wide range of community interactions. We note the essential requirement of a lightweight, easy-to-use system for recording 'community metadata' and discuss the pros and cons of using Trac in this way for day-to-day operations within SSI, and more generally as a means to record and track interactions with a wide and potentially very large community.
authors.affiliation: Software Sustainability Institute, EPCC, University of Edinburgh, Edinburgh EH9 3JZ, UK.
authors.forename: Rob
authors.initials: R
authors.lastname: Baxter
authors.forename: Neil Chue
authors.initials: NC
authors.lastname: Hong