title: How to prevent complaints and build your practice.
authors.affiliation: Tufts University School of Dental Medicine, Massachusetts, USA. david.leader@tufts.edu
authors.forename: David
authors.initials: D
authors.lastname: Leader
mesh_terms: D001288:Attention; D003142:Communication; D003729:Dental Care; D003764:Dental Materials / Q000737:chemistry; D003792:Dental Records; D003812:Dentist-Patient Relations; D004498:Education, Dental, Continuing; D004638:Emergency Treatment; D006801:Humans; D007258:Informed Consent; D016134:Organizational Policy; D017060:Patient Satisfaction; D011215:Practice Management, Dental / Q000458:organization & administration*; D011369:Professional-Patient Relations
chemical_list: D003764:Dental Materials