title: A path to world-class service for medical organizations.
authors.affiliation: Forrester and Associates, Sacramento, California, USA. donforr@gmail.com
authors.forename: Donald D
authors.initials: DD
authors.lastname: Forrester
mesh_terms: D002140:California; D006801:Humans; D019982:Organizational Case Studies; D010865:Pilot Projects; D015397:Program Evaluation; D011785:Quality Assurance, Health Care / Q000458:organization & administration*