title: Front-desk operations: disastrous or dynamic?
authors.affiliation: BKD, LLP, Springfield, MO, USA. rwallace@bkd.com
authors.forename: Rebekah
authors.initials: R
authors.lastname: Wallace
mesh_terms: D000288:Administrative Personnel / Q000592:standards*; D006801:Humans; D007318:Inservice Training; D017060:Patient Satisfaction; D010558:Personnel Loyalty; D010560:Personnel Selection; D010824:Physicians' Offices / Q000458:organization & administration*