title: Nurses' role in liaising between patients and service providers.
abstract: Patient and public involvement (PPI) has become part of the UK's health and social care system and is promoted as a necessary component of a modern NHS that is responsive to users and works in partnership with the communities it serves. Its implementation, however, poses challenges for staff working in pressured settings, such as emergency departments. This article outlines the history of PPI and the role of nurses in ensuring the policy is championed at the front line of care.
authors.affiliation: RCN Research Institute, University of Warwick.
authors.forename: Mark
authors.initials: M
authors.lastname: Platt
authors.forename: Sophie
authors.initials: S
authors.lastname: Staniszewska
mesh_terms: D002908:Chronic Disease / Q000628:therapy; D003153:Community Health Services / Q000458:organization & administration*; D003256:Community Participation; D006291:Health Policy; D006801:Humans; D024802:Nurse's Role; D010344:Patient Advocacy; D011369:Professional-Patient Relations; D013222:State Medicine; D006113:United Kingdom