title: Public reporting of cardiac surgery performance: Part 2--implementation.
abstract: Appropriate implementation is essential to create a credible public reporting system. Ideally, data should be obtained from an audited clinical data registry, and structure, process, or outcomes metrics may be reported. Composite measures are increasingly used, as are measures of appropriateness, patient satisfaction, functional status, and health-related quality of life. Classification of provider performance should use statistical criteria appropriate to the policy objectives and to the desired balance of sensitivity and specificity. Public reports should use simplified visual or tabular presentation aids that maximize correct interpretation of numerical data. Because of sample size issues, and to emphasize that cardiac surgery requires team-based care, public reporting should generally be focused at the program rather than individual surgeon level. This may also help to mitigate risk aversion, the avoidance of high-risk patients.
authors.affiliation: Department of Surgery and Center for Quality and Safety, Massachusetts General Hospital, Boston, Massachusetts 02114, USA. dshahian@partners.org
authors.forename: David M
authors.initials: DM
authors.lastname: Shahian
authors.forename: Fred H
authors.initials: FH
authors.lastname: Edwards
authors.forename: Jeffrey P
authors.initials: JP
authors.lastname: Jacobs
authors.forename: Richard L
authors.initials: RL
authors.lastname: Prager
authors.forename: Sharon-Lise T
authors.initials: SL
authors.lastname: Normand
authors.forename: Cynthia M
authors.initials: CM
authors.lastname: Shewan
authors.forename: Sean M
authors.initials: SM
authors.lastname: O'Brien
authors.forename: Eric D
authors.initials: ED
authors.lastname: Peterson
authors.forename: Frederick L
authors.initials: FL
authors.lastname: Grover
mesh_terms: D019985:Benchmarking / Q000592:standards; D006348:Cardiac Surgical Procedures / Q000592:standards*; D003299:Cooperative Behavior; D003626:Data Display / Q000592:standards; D004185:Disability Evaluation; D006284:Health Plan Implementation / Q000458:organization & administration* / Q000592:standards*; D006801:Humans; D033183:Interdisciplinary Communication; D008485:Medical Audit / Q000592:standards; D016749:National Practitioner Data Bank; D010348:Patient Care Team / Q000592:standards; D017060:Patient Satisfaction; D058996:Quality Improvement / Q000592:standards; D019984:Quality Indicators, Health Care / Q000592:standards*; D011788:Quality of Life; D014481:United States