title: The value proposition of patient feedback.
abstract: Medical practices need to listen to patients and value their opinions in order to provide the best possible service. But too often practitioners don't make the effort to satisfy customers and build loyalty, something of value to every business. The road to failure is littered with companies that did not listen to customers. Research from Powerfeedback shows that soliciting feedback and acting on that information is critical to the success of a medical practice, as it is with any business.
authors.affiliation: Powerfeedback, USA. sg@powerfeedback.com
authors.forename: Scott R
authors.initials: SR
authors.lastname: Gingold
mesh_terms: D005246:Feedback; D017060:Patient Satisfaction; D011216:Practice Management, Medical; D011785:Quality Assurance, Health Care; D014481:United States