title: 'If not us, then who'?
authors.affiliation: Novant Medical Group, Charlotte, North Carolina, USA. hayes@thewoollens.com
authors.forename: T Hayes
authors.initials: TH
authors.lastname: Woollen
mesh_terms: D003299:Cooperative Behavior; D009096:Multi-Institutional Systems; D009657:North Carolina; D019982:Organizational Case Studies; D011785:Quality Assurance, Health Care / Q000379:methods*