title: Staffing excellence: moving from retrospective to prospective management of risk.
abstract: Our complex health care system will not be error free for the foreseeable future. Certain interventions must be put into place to manage that risk, and staffing effectiveness is a critical part of clinical risk management. Application of research and practice can create a basis for a proactive risk management plan, and will build in an essential feedback loop to leadership. Pay for performance initiatives by the Centers for Medicare & Medicaid Services and other payers are creating further incentive to get to zero errors faster. By implementing what we know about staffing and avoidable errors, we are in a very good position to meet the challenges to create a safe health care system.
authors.affiliation: Aurora Healthcare, Milwaukee, WI, USA.
authors.forename: Kathryn Gardner
authors.initials: KG
authors.lastname: Rapala
mesh_terms: D010561:Personnel Staffing and Scheduling; D011446:Prospective Studies; D012189:Retrospective Studies; D012308:Risk Management / Q000379:methods*