title: Other voices. Reduce process variation to drive improvements in quality.
authors.forename: Benneyan
authors.initials: B
authors.lastname: James
mesh_terms: D001071:Appointments and Schedules; D017598:Efficiency, Organizational; D006801:Humans; D009873:Operating Rooms / Q000458:organization & administration* / Q000592:standards; D010561:Personnel Staffing and Scheduling; D017064:Process Assessment, Health Care; D012015:Reference Standards; D017749:Total Quality Management / Q000379:methods*; D014481:United States