title: Coaching helps cut readmissions.
abstract: A heart failure and acute myocardial infarction (AMI) readmission reduction program at Saint Joseph-London Hospital in London, KY, has reduced 30-day readmissions from 27.7% to 15.9% for heart failure and from 23% to 10 percent for AMI. A transition coach visits patients in the hospital and sees them in the hospital clinics when they come for a follow-up appointment. The coach calls them in between face-to-face visits to go over their treatment plan and answer any questions. Program lasts for 30 days after patient is discharged.
mesh_terms: D019090:Case Management / Q000458:organization & administration / Q000592:standards*; D003266:Continuity of Patient Care / Q000458:organization & administration / Q000592:standards*; D006333:Heart Failure / Q000628:therapy; D006801:Humans; D007629:Kentucky; D009203:Myocardial Infarction / Q000628:therapy; D010351:Patient Discharge / Q000592:standards*; D010353:Patient Education as Topic / Q000458:organization & administration / Q000592:standards*; D010359:Patient Readmission / Q000592:standards* / Q000639:trends