Leadership at the front line: a clinical partnership model on general care inpatient units.
Hospitals strive to provide all their patients with quality care that is safe, timely, efficient, equitable, effective, and patient centered. Although hospitals have developed technology- and industry-based quality improvement models, there remains a need to better engage the frontline health care workers at the site of care to enhance communication and coordination of care. To foster the work environment and relationships in the general acute care units, the authors describe a leadership model that partners a nurse manager with a physician director to build a local clinical care environment that seeks to enhance the whole patient care experience.
Department of Internal Medicine, University of Michigan, Ann Arbor, MI 48109-5376, USA. seoungk@med.umich.edu
Christopher S
CS
Kim
Margaret
M
Calarco
Teresa
T
Jacobs
Cinda
C
Loik
Jeffrey
J
Rohde
Donna
D
McClish
Kerry P
KP
Mychaliska
Grace
G
Brand
James
J
Froehlich
Joan
J
McNeice
Robert
R
Chang
Julie
J
Grunawalt
Patricia L
PL
Schmidt
Darrell A
DA
Campbell
D000046:Academic Medical Centers / Q000458:organization & administration / Q000592:standards; D003299:Cooperative Behavior; D006739:Hospital Administration; D006761:Hospitals / Q000592:standards*; D006801:Humans; D007297:Inpatients; D007857:Leadership; D008824:Michigan; D017146:Models, Organizational; D009937:Organizational Objectives; D010348:Patient Care Team / Q000458:organization & administration / Q000592:standards; D058996:Quality Improvement / Q000458:organization & administration*