Teaching accountability: using client feedback to train effective family therapists.
The AAMFT Task Force on Core Competencies (Nelson et al., 2007) proposed that marriage and family therapy (MFT) educators teach and provide evidence of trainee competence beyond coursework and accrued clinical hours. This article describes the integration of a systematic client feedback protocol into an MFT-accredited program's curricula to address the call for outcome-based learning. Outcome management (OM) provides a framework for teaching and assessing trainee effectiveness. Continuous incorporation of client feedback embodies collaborative, strengths-based, integrative, and diversity-centered program values. Students learn a system for being accountable to clients, the profession, and service communities.
University of Rhode Island, RI, USA. jsparks@uri.edu
Jacqueline A
JA
Sparks
Tiffani S
TS
Kisler
Jerome F
JF
Adams
Dale G
DG
Blumen
D000068:Accreditation / Q000379:methods*; D001291:Attitude of Health Personnel; D002983:Clinical Competence; D018864:Cultural Diversity; D003479:Curriculum; D004521:Educational Measurement; D005196:Family Therapy / Q000193:education*; D005246:Feedback; D006801:Humans; D007858:Learning; D008388:Marital Therapy / Q000193:education*; D017145:Models, Educational; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D012941:Social Responsibility; D013663:Teaching / Q000379:methods; D014481:United States