title: Accountable clinical management: an integrated approach.
abstract: Hospitals should move from the traditional siloed approach to managing the clinical side of the enterprise, where finance leaders and clinicians play distinctly different roles without coordination, to an integrated approach that assembles a multidisciplinary team to focus coordinated attention on identifying and pursuing opportunities for clinical process improvement. Senior executives should lead this top-down effort to establish goals and set priorities for action, using an integrated, high-level reporting dashboard that shows overall performance in terms of quality, efficiency, and patient experience. Implementing integrated clinical management requires a clear, consistent communications plan and messaging for physicians and managers to show why it is increasingly necessary for both hospitals and physicians.
authors: Press Ganey Associates, Inc., South Bend, Ind., USA. dpotash@pressganey.com
authors: David L
authors: DL
authors: Potash
mesh_terms: D019985:Benchmarking; D003299:Cooperative Behavior; D003362:Cost-Benefit Analysis; D004469:Economics, Hospital; D006740:Hospital Administrators; D008505:Medical Staff, Hospital; D009937:Organizational Objectives; D011785:Quality Assurance, Health Care / Q000191:economics* / Q000379:methods*; D014481:United States