title: 2011 AHCA/NCAL National Quality Awards. Idaho gold. Recipient sees big payoff from listening and learning.
authors: Patrick
authors: P
authors: Connole
mesh_terms: D001363:Awards and Prizes; D006801:Humans; D007061:Idaho; D010358:Patient Participation / Q000379:methods*; D057240:Patient Preference; D011787:Quality of Health Care / Q000592:standards*; D012866:Skilled Nursing Facilities / Q000458:organization & administration / Q000592:standards*