title: Accuracy of data entry of patient race/ethnicity/ancestry and preferred spoken language in an ambulatory care setting.
abstract: OBJECTIVE
  To describe data collection methods and to audit staff data entry of patient self-reported race/ethnicity/ancestry and preferred spoken language (R/E/A/L) information.
  
  
  METHODS
  Large mixed payer outpatient health care organization in Northern California, June 2009.
  
  
  METHODS
  Secondary analysis of an audit planned and executed by the Department of Clinical Services.
  
  
  METHODS
  We analyzed concordance between patient written responses and staff data entry.
  
  
  RESULTS
  The data entry accuracy rate across questions was high, ranging from 92 to 97 percent. Inaccuracies were due to human error (62 percent), flaws in system design (2 percent), or some combination of both (35 percent).
  
  
  CONCLUSIONS
  This study highlights the high accuracy of patient self-reported R/E/A/L data entry and identifies some areas for improvement in staff training and technical system design to facilitate further progress.
authors.affiliation: Palo Alto Medical Foundation Research Institute, 795 El Camino Real, Ames Building, Palo Alto, CA 94301, USA.
authors.forename: Kristen M J
authors.initials: KM
authors.lastname: Azar
authors.forename: Maria R
authors.initials: MR
authors.lastname: Moreno
authors.forename: Eric C
authors.initials: EC
authors.lastname: Wong
authors.forename: Jessica J
authors.initials: JJ
authors.lastname: Shin
authors.forename: Christy
authors.initials: C
authors.lastname: Soto
authors.forename: Latha P
authors.initials: LP
authors.lastname: Palaniappan
mesh_terms: D000553:Ambulatory Care / Q000706:statistics & numerical data*; D002140:California; D003625:Data Collection / Q000592:standards / Q000706:statistics & numerical data; D005006:Ethnicity; D006801:Humans; D007802:Language; D008499:Medical Records / Q000592:standards / Q000706:statistics & numerical data; D057240:Patient Preference / Q000706:statistics & numerical data*; D044469:Racial Groups / Q000706:statistics & numerical data*; D012650:Self Disclosure
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