title: Nursing works: the application of lean thinking to nursing processes.
abstract: This article describes the Nursing Works program at Flinders Medical Centre, South Australia. Program goals were to use lean principles to increase the time direct care nurses spent at the bedside, improve patient outcomes, and make nursing work more efficient and satisfying for staff. Steps incorporating lean methodology are described. Outcomes indicate that lean thinking is an effective improvement methodology and a framework for change management of nursing work.
authors.affiliation: Cabrini Health, Melbourne, Victoria, Australia.
authors.forename: Susan
authors.initials: S
authors.lastname: O'Neill
authors.forename: Tina
authors.initials: T
authors.lastname: Jones
authors.forename: Denise
authors.initials: D
authors.lastname: Bennett
authors.forename: Melissa
authors.initials: M
authors.lastname: Lewis
mesh_terms: D017598:Efficiency, Organizational; D006801:Humans; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D010561:Personnel Staffing and Scheduling; D013021:South Australia; D013647:Task Performance and Analysis; D017749:Total Quality Management / Q000379:methods*