title: Effects of communication training on real practice performance: a role-play module versus a standardized patient module.
abstract: This study investigated the effectiveness of modules involving standardized patients and role-plays on training communication skills. The first module involved standardized patients and an Objective Structured Clinical Examination (OSCE); the second module consisted of peer role-plays and a written examination. A randomized posttest-only control group design with first-year nursing students was used. The intervention group received one-to-one communication training with direct oral feedback from the standardized patient. The control group had training with peer role-playing and mutual feedback. The posttest involved students' rating their self-efficacy, and real patients and clinical supervisors evaluated their communication skills. No significant differences were found between self-efficacy and patient ratings. However, the clinical supervisors rated the intervention group's communication skills to be significantly (p < 0.0001) superior. Assessments by clinical supervisors indicate that communication training modules including standardized patients and an OSCE are superior to communication training modules with peer role-playing.
authors.affiliation: Skillslab, Berner Bildungszentrum Pflege, Reichenbachstrasse 118, 3004 Berne, Switzerland. claudia.schlegel@bzpfiege.ch
authors.forename: Claudia
authors.initials: C
authors.lastname: Schlegel
authors.forename: Ulrich
authors.initials: U
authors.lastname: Woermann
authors.forename: Maya
authors.initials: M
authors.lastname: Shaha
authors.forename: Jan-Joost
authors.initials: JJ
authors.lastname: Rethans
authors.forename: Cees
authors.initials: C
authors.lastname: van der Vleuten
mesh_terms: D000293:Adolescent; D000328:Adult; D003142:Communication; D004506:Education, Nursing; D006801:Humans; D009723:Nurse-Patient Relations; D017060:Patient Satisfaction; D016544:Patient Simulation; D012381:Role Playing; D020377:Self Efficacy; D013557:Switzerland