title: PC-based note taking in patient-centred diagnostic interviews: a thematic analysis of patient opinion elicited using a pilot survey instrument.
abstract: BACKGROUND
  Computers are used increasingly in patient-clinician consultations. There is the potential for PC use to have an effect on the communication process.
  
  
  OBJECTIVE
  The aim of this preliminary study was to investigate patient opinion regarding the use  of PC-based note taking during diagnostic vestibular assessments.
  
  
  METHODS
  We gave a simple four-item questionnaire to 100 consecutive patients attending for vestibular assessment at a secondary referral level primary care trust audiology service. Written responses to two of the  questionnaire items were subject to an inductive thematic analysis.
  
  
  RESULTS
  The questionnaire was acceptable to patients, none refused to complete it. Dominant themes identified suggest that patients do perceive consistent positive benefits from the use of PC-based note taking.
  
  
  CONCLUSIONS
  This pilot study's short survey instrument is usable and may provide insights into patients' perceptions of computer use in a clinical setting.
authors: Windsor ENT, Princess Margaret Hospital, Windsor, UK. fiona.barker@windsor-ent.com
authors: Fiona
authors: F
authors: Barker
authors: Gemma
authors: G
authors: Court
mesh_terms: D001292:Attitude to Computers; D006801:Humans; D008838:Microcomputers / Q000706:statistics & numerical data*; D009819:Office Visits; D017060:Patient Satisfaction; D010465:Perception; D010817:Physician-Patient Relations; D010865:Pilot Projects; D011320:Primary Health Care / Q000379:methods*; D013997:Time Factors