title: Parents' satisfaction concerning their child's hospital care.
abstract: OBJECTIVE
  To explore parents' satisfaction concerning their child's care during hospitalization and its determinants.
  
  
  METHODS
  A descriptive, non-experimental correlational design was used. The data collection was based on interviews using a 63 item questionnaire, the Swedish Pyramid Questionnaire. The parents of 206 children (hospitalized in two pediatric and two surgical units) participated in the study.
  
  
  RESULTS
  The independent t-test results demonstrated that the parents showed greater satisfaction with staff attitudes and medical treatment, whereas they were less satisfied with the information concerning routines and the staff work environment. The stepwise multiple regression analysis revealed that adequacy of care, adequate pain management, parents' involvement in care, a trusting relationship, and staff attitudes were the most important determinants of parental satisfaction.
  
  
  CONCLUSIONS
  Interventions in pediatric care should include measurements of parental and child satisfaction as a tool to assess the quality of care.
authors: Faculty of Nursing, National & Kapodistrian University of Athens, Athens, Greece.
authors: Vasiliki
authors: V
authors: Matziou
authors: Barbara
authors: B
authors: Boutopoulou
authors: Anthi
authors: A
authors: Chrysostomou
authors: Efrosini
authors: E
authors: Vlachioti
authors: Theodora
authors: T
authors: Mantziou
authors: Konstantinos
authors: K
authors: Petsios
mesh_terms: D000328:Adult; D002648:Child; D006760:Hospitalization; D006801:Humans; D010290:Parents / Q000523:psychology*; D017060:Patient Satisfaction; D011787:Quality of Health Care; D011795:Surveys and Questionnaires