title: Perspectives of patients and families about the nature of and reasons for call light use and staff call light response time.
abstract: The purpose of this exploratory survey study was to determine the perspectives of patients and family visitors about the reasons for and nature of patient- and family-initiated call lights, call light use, and response time to call lights. Fifty-three percent of participants (n = 63) perceived most of their call lights mattered to their safety. Participants believed answering call lights should be a priority among patient care tasks as a critical aspect of nursing staff roles.
authors.affiliation: Department of Nursing, School of Health Professions and Studies, The University of Michigan-Flint, Flint, MI, USA.
authors.forename: Huey-Ming
authors.initials: HM
authors.lastname: Tzeng
mesh_terms: D000058:Accidental Falls / Q000517:prevention & control; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D003430:Cross-Sectional Studies; D005260:Female; D006747:Hospital Communication Systems / Q000706:statistics & numerical data; D006787:Hospitals, Veterans; D006801:Humans; D008297:Male; D008875:Middle Aged; D015146:Midwestern United States; D009723:Nurse-Patient Relations; D009732:Nursing Care; D061214:Patient Safety; D017060:Patient Satisfaction; D013997:Time Factors; D014789:Visitors to Patients