title: Assessing the readiness of hospice volunteers to utilize technology.
abstract: Although hospice volunteer programs contribute to patient care, little is known about their utilization and adaptation of technology. A survey was posted to the Hospice Volunteer Association Web site to assess technology use among volunteer coordinators and volunteers. Results revealed that participants have access to computers, Internet, and e-mail at the hospice agency and routinely use cellular phones and e-mail. Despite the use of technology, communication problems with volunteers hindered the coordinator's ability to manage scheduling, training, and volunteer assignments for patient care. Coordinators and volunteers felt comfortable utilizing technology but were less comfortable using technology in the patients' home. Several areas are identified for development and integration of advanced technology in volunteer programs. Future research is needed to ease technology implementation and increase volunteer acceptance.
authors.affiliation: Markey Cancer Center, Lexington, KY, USA. Elaine.lyles@uky.edu
authors.forename: Elaine
authors.initials: E
authors.lastname: Wittenberg-Lyles
authors.forename: Sara
authors.initials: S
authors.lastname: Shaunfield
authors.forename: Debra Parker
authors.initials: DP
authors.lastname: Oliver
authors.forename: George
authors.initials: G
authors.lastname: Demiris
authors.forename: Greg
authors.initials: G
authors.lastname: Schneider
mesh_terms: D000328:Adult; D005260:Female; D006738:Hospices / Q000706:statistics & numerical data; D006801:Humans; D008297:Male; D008490:Medical Informatics / Q000706:statistics & numerical data; D008875:Middle Aged; D011795:Surveys and Questionnaires; D014481:United States; D014838:Volunteers / Q000523:psychology / Q000706:statistics & numerical data*; D000078329:Workforce; D055815:Young Adult