title: Organizational work-family resources as predictors of job performance and attitudes: the process of work-family conflict and enrichment.
abstract: The goal of the current study was to test a model where organizational resources (aimed at managing work and family responsibilities) predict job attitudes and supervisor ratings of performance through the mechanisms of work-family conflict and work-family enrichment. Employees (n = 174) at a large metropolitan hospital were surveyed at two time periods regarding perceptions of family supportive supervisor behaviors (FSSB), family supportive organizational perceptions (FSOP), bidirectional work-family conflict, bidirectional work-family enrichment, and job attitudes. Supervisors were also asked to provide performance ratings at Time 2. Results revealed FSSB at Time 1 predicted job satisfaction, organizational commitment and intention to leave, as well as supervisor ratings of performance, at Time 2. In addition, both work-family enrichment and family-work enrichment were found to mediate relationships between FSSB and various organizational outcomes, while work-family conflict was not a significant mediator. Results support further testing of supervisor behaviors specific to family support, as well models that include bidirectional work-family enrichment as the mechanism by which work-family resources predict employee and organizational outcomes.
authors.affiliation: Department of Management, Gettysburg College, Gettysburg, PA 17325, USA. hodle@gettysburg.edu
authors.forename: Heather N
authors.initials: HN
authors.lastname: Odle-Dusseau
authors.forename: Thomas W
authors.initials: TW
authors.lastname: Britt
authors.forename: Tiffany M
authors.initials: TM
authors.lastname: Greene-Shortridge
mesh_terms: D000328:Adult; D000368:Aged; D001291:Attitude of Health Personnel; D004650:Employee Performance Appraisal; D005190:Family / Q000523:psychology*; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D010557:Personnel Administration, Hospital / Q000379:methods*; D010558:Personnel Loyalty; D010564:Personnel, Hospital / Q000523:psychology*; D014940:Work Schedule Tolerance / Q000523:psychology*; D055815:Young Adult