title: Simple tools to increase patient satisfaction with the referral process.
authors.affiliation: Spectrum Health Medical Group, Grand Rapids, MI, USA.
authors.forename: Robert K
authors.initials: RK
authors.lastname: Jarve
authors.forename: David W
authors.initials: DW
authors.lastname: Dool
mesh_terms: D001071:Appointments and Schedules; D003142:Communication; D005194:Family Practice; D005246:Feedback; D005568:Forms and Records Control; D006801:Humans; D017060:Patient Satisfaction; D011216:Practice Management, Medical / Q000458:organization & administration*; D012017:Referral and Consultation; D012984:Software; D011795:Surveys and Questionnaires