title: [What teaching by telephone about insulin means for diabetes mellitus patients].
abstract: This study identifies what the telephone follow-up in the process of preparing and administering insulin means to patients with diabetes Mellitus (DM). This is a descriptive study with a qualitative approach, with 26 patients with type 2 DM using insulin and participating in a Brazilian program of capillary blood glucose self-monitoring at home, which uses telephone follow-up as a nursing strategy. Directed interviews were conducted in a single telephone contact, with questions based on Ogden and Richards' Theory of Meaning. The obtained meaning was related to the learning-teaching process and to the help perceived by the strategy (symbol), elements related to the management of insulin (referent), and to an acknowledgement of the telephone follow-up as convenience, tranquility, care, and a time for clearing up doubts (thought). We consider that the telephone followup is appropriate to instruct patients with DM in the use of insulin.
authors.affiliation: Programa de Pós-Graduação em Enfermagem Fundamental da EERP-USP, Ribeirão Preto, São Paulo, Brasil. camilaapapila@usp.br
authors.forename: Camila Aparecida Pinheiro
authors.initials: CA
authors.lastname: Landim
authors.forename: Carla Regina de Souza
authors.initials: CR
authors.lastname: Teixeira
authors.forename: Luciana
authors.initials: L
authors.lastname: Kusumota
authors.forename: Darlene Suellen Antero
authors.initials: DS
authors.lastname: Travagim
authors.forename: Tânia Alves Canata
authors.initials: TA
authors.lastname: Becker
authors.forename: Talita
authors.initials: T
authors.lastname: Balaminut
authors.forename: Emília Campos
authors.initials: EC
authors.lastname: de Carvalho
mesh_terms: D003920:Diabetes Mellitus / Q000188:drug therapy*; D006801:Humans; D007328:Insulin / Q000627:therapeutic use*; D010353:Patient Education as Topic / Q000379:methods*; D013689:Telephone
chemical_list: D007328:Insulin