title: Blending evidence and innovation: improving intershift handoffs in a multihospital setting.
abstract: Ineffective handoffs have been identified as a barrier to patient safety and quality and as a key area for improvement. Handoffs require a process for effective transfer of critical information. A redesigned nurse-to-nurse intershift handoff was implemented in 7 hospitals of a multisite system. The redesign included combining evidence and an innovative approach developed by nurse managers to improve intershift report. Results included an increase in nurse and patient satisfaction.
authors.affiliation: System Nursing Research, North Shore Long Island Jewish Health System, Institute for Nursing, 400 Lakeville Road, New Hyde Park, NY 11042, USA. lthomas@nshs.edu
authors.forename: Lily
authors.initials: L
authors.lastname: Thomas
authors.forename: Patricia
authors.initials: P
authors.lastname: Donohue-Porter
mesh_terms: D003142:Communication; D003266:Continuity of Patient Care / Q000458:organization & administration*; D055318:Evidence-Based Nursing; D006801:Humans; D007400:Interprofessional Relations; D015401:Nursing Administration Research; D015403:Nursing Evaluation Research; D009738:Nursing Service, Hospital / Q000458:organization & administration*; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care / Q000379:methods*