title: An educational intervention to increase "speaking-up" behaviors in nurses and improve patient safety.
abstract: "Speaking up" is a critical component in improving patient safety. Studies indicate, though, that most registered nurses prefer using behaviors of avoidance or accommodation in conflict situations. The purpose of this quasi-experimental study was to determine whether an educational intervention using scenarios, personal reflection, and peer support in small groups could improve speaking-up behaviors in registered nurses. Results showed a significant difference in speaking-up behaviors and scores in the intervention group (P < .001).
authors.affiliation: School of Nursing, UCLA Health System Patient Safety Institute, University of California-Los Angeles, CA, USA. michellemsayre@gmail.com
authors.forename: Michelle M
authors.initials: MM
authors.lastname: Sayre
authors.forename: Donna
authors.initials: D
authors.lastname: McNeese-Smith
authors.forename: Linda Searle
authors.initials: LS
authors.lastname: Leach
authors.forename: Linda R
authors.initials: LR
authors.lastname: Phillips
mesh_terms: D002755:Choice Behavior; D003142:Communication; D006801:Humans; D007400:Interprofessional Relations; D015402:Nursing Education Research; D015403:Nursing Evaluation Research; D009740:Nursing Staff / Q000193:education* / Q000523:psychology; D061214:Patient Safety; D011785:Quality Assurance, Health Care / Q000379:methods*