title: Using a unified usability framework to dramatically improve the usability of an EMR Module.
abstract: Electronic Medical Records (EMRs) are increasingly used in modern health care. As a result, systematically applying usability principles becomes increasingly vital in creating systems that provide health care professionals with satisfying, efficient, and effective user experiences, as opposed to frustrating interfaces that are difficult to learn, hard to use, and error prone. This study demonstrates how the TURF framework [1] can be used to evaluate the usability of an EMR module and subsequently redesign its interface with dramatically improved usability in a unified, systematic, and principled way. This study also shows how heuristic evaluations can be utilized to complement the TURF framework.
authors.affiliation: National Center for Cognitive Informatics and Decision Making in Healthcare, School of Biomedical Informatics, University of Texas School of Biomedical Informatics at Houston, TX, USA.
authors.forename: Craig
authors.initials: C
authors.lastname: Harrington
authors.forename: Robert
authors.initials: R
authors.lastname: Wood
authors.forename: Joan
authors.initials: J
authors.lastname: Breuer
authors.forename: Oscar
authors.initials: O
authors.lastname: Pinzon
authors.forename: Rodney
authors.initials: R
authors.lastname: Howell
authors.forename: Manisha
authors.initials: M
authors.lastname: Pednekar
authors.forename: Min
authors.initials: M
authors.lastname: Zhu
authors.forename: Jiajie
authors.initials: J
authors.lastname: Zhang
mesh_terms: D057171:American Recovery and Reinvestment Act; D057286:Electronic Health Records; D005069:Evaluation Studies as Topic; D006801:Humans; D062527:Meaningful Use; D016347:Medical Records Systems, Computerized; D014481:United States; D014584:User-Computer Interface