title: Using and joining a franchised private sector provider network in Myanmar.
abstract: BACKGROUND
  Quality is central to understanding provider motivations to join and remain within a social franchising network. Quality also appears as a key issue from the client's perspective, and may influence why a client chooses to use a franchised provider over another type of provider. The dynamic relationships between providers of social franchising clinics and clients who use these services have not been thoroughly investigated in the context of Myanmar, which has an established social franchising network. This study examines client motivations to use a Sun Quality Health network provider and provider motivations to join and remain in the Sun Quality Health network. Taken together, these two aims provide an opportunity to explore the symbiotic relationship between client satisfaction and provider incentives to increase the utilization of reproductive health care services.
  
  
  RESULTS
  Results from a series of focus group discussions with clients of reproductive health services and franchised providers shows that women chose health services provided by franchised private sector general practitioners because of its perceived higher quality, associated with the availability of effective, affordable, drugs. A key finding of the study is associated with providers. Provider focus group discussions indicate that a principle determinate for joining and remaining in the Sun Quality Health Network was serving the poor.
authors.affiliation: Population Services International, Nairobi, Kenya.
authors.forename: Kathryn
authors.initials: K
authors.lastname: O'Connell
authors.forename: Mo
authors.initials: M
authors.lastname: Hom
authors.forename: Tin
authors.initials: T
authors.lastname: Aung
authors.forename: Marc
authors.initials: M
authors.lastname: Theuss
authors.forename: Dale
authors.initials: D
authors.lastname: Huntington
mesh_terms: D000293:Adolescent; D000328:Adult; D003625:Data Collection; D005260:Female; D006282:Health Personnel / Q000706:statistics & numerical data*; D006801:Humans; D008875:Middle Aged; D002052:Myanmar; D017149:Private Sector / Q000706:statistics & numerical data*; D055815:Young Adult