The virtues of gossip: reputational information sharing as prosocial behavior.
Reputation systems promote cooperation and deter antisocial behavior in groups. Little is known, however, about how and why people share reputational information. Here, we seek to establish the existence and dynamics of prosocial gossip, the sharing of negative evaluative information about a target in a way that protects others from antisocial or exploitative behavior. We present a model of prosocial gossip and the results of 4 studies testing the model's claims. Results of Studies 1 through 3 demonstrate that (a) individuals who observe an antisocial act experience negative affect and are compelled to share information about the antisocial actor with a potentially vulnerable person, (b) sharing such information reduces negative affect created by observing the antisocial behavior, and (c) individuals possessing more prosocial orientations are the most motivated to engage in such gossip, even at a personal cost, and exhibit the greatest reduction in negative affect as a result. Study 4 demonstrates that prosocial gossip can effectively deter selfishness and promote cooperation. Taken together these results highlight the roles of prosocial motivations and negative affective reactions to injustice in maintaining reputational information sharing in groups. We conclude by discussing implications for reputational theories of the maintenance of cooperation in human groups.
Department of Psychology, University of California-Berkeley, Berkeley, CA, USA. matthewfeinberg@berkeley.edu
Matthew
M
Feinberg
Robb
R
Willer
Jennifer
J
Stellar
Dacher
D
Keltner
D003142:Communication; D003299:Cooperative Behavior; D004644:Emotions; D005260:Female; D006126:Group Processes; D006801:Humans; D033181:Information Dissemination; D016015:Logistic Models; D008297:Male; D009042:Motivation; D015999:Multivariate Analysis; D012919:Social Behavior; D012927:Social Control, Informal; D012945:Social Values; D014481:United States