Family satisfaction with care provided by nurse practitioners to nursing home residents with dementia at the end of life.
The purpose of this study was to examine family satisfaction with care provided by nurse practitioners (NP) to nursing home (NH) residents with dementia. A survey was mailed to 239 family members of nursing home residents who died with dementia. One open-ended question was added to provide comment about the care provided by the NP. A total of 131 surveys were returned (response rate 55%). The study revealed that 98% of family members agreed that they were satisfied with the end-of-life care provided by the NP. Survey responses were used to analyze the associations of communication, comfort, and satisfaction with NPs to total satisfaction with end-of-life care. Pearson's correlations demonstrated that overall satisfaction was significantly associated with NP-family communication, resident comfort, and satisfaction with NP care. Findings suggested that NPs using a model of care that emphasizes advance care planning, communication, and comfort results in high satisfaction of family members.
United Healthcare, Waltham, MA 02451, USA. linda_m_liu@uhc.com
Linda M
LM
Liu
A J
AJ
Guarino
Ruth Palan
RP
Lopez
D000368:Aged; D015400:Clinical Nursing Research; D003258:Consumer Behavior / Q000706:statistics & numerical data*; D003704:Dementia / Q000451:nursing*; D005190:Family / Q000523:psychology*; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D016294:Models, Nursing; D009722:Nurse Practitioners / Q000523:psychology; D015403:Nursing Evaluation Research; D009735:Nursing Homes; D011368:Professional-Family Relations; D013727:Terminal Care / Q000458:organization & administration*