title: Implementation and monitoring of a quality management system based on the standard UNE-EN-ISO 15189 in a urine culture unit.
abstract: OBJECTIVE
  To evaluate the implementation of a quality management system based on ISO-15189 in a urine culture unit.
  
  
  METHODS
  The effectiveness of improvement actions was measured by quality indicators.
  
  
  RESULTS
  The errors in the pre-analytical phase and the rate of contaminated urine decreased significantly. The traceability, response time and external quality control were fulfilled.
  
  
  CONCLUSIONS
  The implementation of ISO-15189 was effective in improving the management of a urine culture unit.
authors.affiliation: Microbiology Service Laboratory, Hospital Universitario Virgen de las Nieves, Granada, Spain. mbautma@hotmail.com
authors.forename: María-Fe
authors.initials: MF
authors.lastname: Bautista-Marín
authors.forename: María-Dolores
authors.initials: MD
authors.lastname: Rojo-Martín
authors.forename: Mercedes
authors.initials: M
authors.lastname: Pérez-Ruiz
authors.forename: Consuelo
authors.initials: C
authors.lastname: Miranda-Casas
authors.forename: Purificación
authors.initials: P
authors.lastname: Martínez-Muñoz
authors.forename: José-María
authors.initials: JM
authors.lastname: Navarro-Marí
mesh_terms: D001266:Atlantic Islands; D006090:Gram-Negative Bacteria / Q000145:classification / Q000187:drug effects / Q000254:growth & development / Q000302:isolation & purification; D006094:Gram-Positive Bacteria / Q000145:classification / Q000187:drug effects / Q000254:growth & development / Q000302:isolation & purification; D006284:Health Plan Implementation; D006785:Hospitals, University; D006801:Humans; D008826:Microbial Sensitivity Tests; D019982:Organizational Case Studies; D011785:Quality Assurance, Health Care; D058996:Quality Improvement; D019984:Quality Indicators, Health Care; D012189:Retrospective Studies; D013030:Spain; D014556:Urine / Q000382:microbiology*; D014573:Urology Department, Hospital / Q000592:standards