title: Negotiation: a necessary art for dental practice.
abstract: This brief paper explains why the art of negotiation has become far more important for general dental practitioners. It explains that negotiations take place with patients, with practice staff, and with funding agencies such as Primary Care Trusts. It sets out the principles for successful  negotiation and gives two examples of how they can be applied. It concludes that negotiation is a skill that can be learned and that it will be a key skill as the profession faces future challenges.
authors.affiliation: Senior House Officer, Orthodontic Department, Hull Royal Infirmary, Hull, UK.
authors.forename: William G
authors.initials: WG
authors.lastname: Fitzpatrick
authors.forename: John
authors.initials: J
authors.lastname: Renshaw
authors.forename: Paul
authors.initials: P
authors.lastname: Batchelor
mesh_terms: D002202:Capital Financing / Q000458:organization & administration; D032982:Contracts; D003797:Dental Staff / Q000458:organization & administration; D003812:Dentist-Patient Relations; D005378:Financial Support; D005792:General Practice, Dental / Q000458:organization & administration*; D006801:Humans; D007400:Interprofessional Relations; D017008:Negotiating; D011215:Practice Management, Dental / Q000458:organization & administration*; D011361:Professional Competence; D012456:Salaries and Fringe Benefits