title: Survey on Victorian driver assessors' experience of critical incidents.
abstract: OBJECTIVE
  To determine the prevalence of critical incidents among driver assessors, identify the type and frequency of critical incidents experienced and the strategies used to cope following these incidents.
  
  
  METHODS
  Mail survey of 70 Victorian occupational therapy driver assessors. Quantitative data were analysed using descriptive statistics. Qualitative data were analysed using content analysis.
  
  
  RESULTS
  Almost 60% of driver assessors had experienced one or more critical incidents. Most frequently occurring incidents were near collisions and aggressive/threatening clients. Support was most often obtained from the driving instructor involved in the assessment. Older people with cognitive impairment were the client group most commonly involved.
  
  
  CONCLUSIONS
  Greater acknowledgement and awareness of critical incidents and the importance of strategies to assist in the prevention and management of critical incidents are essential.
authors.affiliation: School of Occupational Therapy, Faculty of Health Sciences, La Trobe University, Bundoora, Victoria, Australia.
authors.forename: Krystle C
authors.initials: KC
authors.lastname: Ng
authors.forename: Robin
authors.initials: R
authors.lastname: Lovell
mesh_terms: D000063:Accidents, Traffic / Q000523:psychology* / Q000706:statistics & numerical data; D000223:Adaptation, Psychological; D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D001334:Automobile Driving / Q000523:psychology*; D001364:Awareness; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D015995:Prevalence; D036301:Qualitative Research; D018570:Risk Assessment; D040242:Risk Reduction Behavior; D011795:Surveys and Questionnaires; D014739:Victoria; D055815:Young Adult