title: Strategies for dealing with resistance to recommendations from accident investigations.
abstract: Accident investigation reports usually lead to a set of recommendations for change. These recommendations are, however, sometimes resisted for reasons such as various aspects of ethics and power. When accident investigators are aware of this, they use several strategies to overcome the resistance. This paper describes strategies for dealing with four different types of resistance to change. The strategies were derived from qualitative analysis of 25 interviews with Swedish accident investigators from seven application domains. The main contribution of the paper is a better understanding of effective strategies for achieving change associated with accident investigation.
authors.affiliation: Linköping University, Department of Science and Technology, Campus Norrköping, 601 74 Norrköping, Sweden. Jonas.lundberg@liu.se
authors.forename: Jonas
authors.initials: J
authors.lastname: Lundberg
authors.forename: Carl
authors.initials: C
authors.lastname: Rollenhagen
authors.forename: Erik
authors.initials: E
authors.lastname: Hollnagel
authors.forename: Amy
authors.initials: A
authors.lastname: Rankin
mesh_terms: D000056:Accident Prevention / Q000379:methods / Q000592:standards*; D015984:Causality; D003299:Cooperative Behavior; D003674:Defense Mechanisms; D005246:Feedback; D006801:Humans; D009936:Organizational Innovation; D011209:Power, Psychological; D012449:Safety / Q000592:standards*; D013548:Sweden