title: Managing information technology human resources in health care.
abstract: The health care sector has seen a major increase in the use of information technology (IT). The increasing permeation of IT into the enterprise has resulted in many non-IT employees acquiring IT-related skills and becoming an essential part of the IT-enabled enterprise. Health care IT employees work in a continually changing environment dealing with new specializations that are often unfamiliar to other personnel. The widespread use of outsourcing and offshoring in IT has introduced a third layer of complexity in the traditional hierarchy and its approach to managing human resources. This article studies 3 major issues in managing these human resources in an IT-enabled health care enterprise and recommends solutions to the problem.
authors.affiliation: Departmentof Management, Kirschmann Hall, University of New Orleans, LA 70148, USA. smahesh@uno.edu
authors.forename: Sathiadev
authors.initials: S
authors.lastname: Mahesh
authors.forename: Stephen M
authors.initials: SM
authors.lastname: Crow
mesh_terms: D019981:Health Care Sector; D006801:Humans; D008490:Medical Informatics; D010559:Personnel Management / Q000379:methods*; D014481:United States; D000078329:Workforce