Examining the macroergonomics and safety factors among teleworkers: development of a conceptual model.
With the rising number of teleworkers who are working in non-traditional work locations, health and safety issues are even more critical. While telework offers attractive alternatives to traditional work locations, it is not without challenges for employers and workers. A macroergonomics approach or work system design for telework programs is proposed to address these new challenges. This approach explains the impact of organizational, psychosocial and workplace risk factors on teleworker's health and safety. A process for managing the health and safety of teleworkers is presented along with preventive strategies to provide an injury-free working environment.
Liberty Mutual Research Institute for Safety, Hopkinton, MA 01748, USA. Michelle.Robertson@LibertyMutual.com
Michelle M
MM
Robertson
Lawrence M
LM
Schleifer
Yueng-hsiang
YH
Huang
D017598:Efficiency, Organizational; D004651:Employment / Q000458:organization & administration*; D006804:Ergonomics; D006801:Humans; D017146:Models, Organizational; D059352:Musculoskeletal Pain / Q000517:prevention & control*; D009784:Occupational Diseases / Q000517:prevention & control*; D016272:Occupational Health; D016134:Organizational Policy; D012307:Risk Factors; D013685:Telecommunications; D017132:Workplace / Q000458:organization & administration