Job satisfaction among control room operators of electrical systems.
Shift workers from control centers of electrical systems are a group that has received little attention in Brazil. This study aimed to compare workers' job satisfaction at five control centers of a Brazilian company electrical system, and according to their job titles.


METHODS
The Organization Satisfaction Index (OSI) questionnaire to assess job satisfaction was used. ANOVA was used to compare OSI means, according to job title and control center. The results showed that there is no difference in job satisfaction among job titles, but a significant difference was found according to the control center. A single organizational culture cannot be applied to several branches. It is required to implement actions that would result in job satisfaction improvements among workers of all studied control rooms centers. The high level of education of operators working in all centers might have contributed to the similar values of perceived satisfaction among distinct job titles.
Environmental Health Department, School of Public Health, University of São Paulo, Dr.Arnaldo Av, 715 Zip-Code 01246-904, São Paulo, Brazil. amandaas@usp.br
Amanda A Silva
AA
Macaia
Elaine C
EC
Marqueze
Lúcia
L
Rotenberg
Frida Marina
FM
Fischer
Claudia R C
CR
Moreno
D000328:Adult; D001938:Brazil; D003430:Cross-Sectional Studies; D004522:Educational Status; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D015279:Organizational Culture