The importance of user centered design methods applied to the design of a new workstation: a case study.
This paper presents a case study of the application of user centered design methodologies in the product development for a line of ergonomic office furniture. The study aimed to analyze the experience of using a workstation from the perspective of two groups of users, installers and end users. The observation of users in their natural context of use not only allowed the development team to identify key needs and strategies of the users, transforming them into design solutions, but mainly it warned them of the importance and impact of user involvement in the product development cycle.
Flexiv Móveis, Curitiba, Paraná, Brazil. duschenes@flexiv.com.br
Ronaldo
R
Duschenes
Andressa
A
Mendes
Adriana
A
Betiol
Suzana
S
Barreto
D003256:Community Participation; D016288:Computer Terminals; D004867:Equipment Design / Q000379:methods; D006804:Ergonomics; D006801:Humans; D007374:Interior Design and Furnishings; D007407:Interviews as Topic; D013647:Task Performance and Analysis