Using Balanced Scorecard (BSC) approach to improve ergonomics programs.
The purpose of this paper is to propose foundations for a theory of using the Balanced Scorecard (BSC) methodology to improve the strategic view of ergonomics inside the organizations. This approach may help to promote a better understanding of investing on an ergonomic program to obtain good results in quality and production, as well as health maintenance. It is explained the basics of balanced scorecard, and how ergonomists could use this to work with strategic enterprises demand. Implications of this viewpoint for the development of a new methodology for ergonomics strategy views are offered.
Tersso Design, Rua Treze de maio, 1389, 01327-001, São Paulo, SP, Brasil.
Marcelo Vicente Forestieri
MV
Fernandes
D017598:Efficiency, Organizational; D006804:Ergonomics / Q000379:methods*; D006801:Humans; D009937:Organizational Objectives; D058996:Quality Improvement