The emergency system for the town of Milano: evaluation of an help point.
The article presents a complex work of which the author has been asked by the Municipality of Milan an its Service Company (AEM, now A2A) to apply Ergonomics to evaluate a product designed for asking information and emergency, with particular attention to vulnerable city users.
Studio Steffan, Progettazione & Ricerca, Via G.C. Procaccini 69, Milan, Italy. info@studiosteffan.it
Isabella Tiziana
IT
Steffan
D000328:Adult; D002947:Cities; D004630:Emergencies; D006804:Ergonomics; D005260:Female; D006801:Humans; D007558:Italy; D008297:Male; D008875:Middle Aged; D012637:Security Measures / Q000458:organization & administration; D013685:Telecommunications; D014741:Video Recording; D055815:Young Adult