Design for Usability; practice-oriented research for user-centered product design.
The Design for Usability project aims at improving the usability of electronic professional and consumer products by creating new methodology and methods for user-centred product development, which are feasible to apply in practice. The project was focused on 5 key areas: (i) design methodology, expanding the existing approach of scenario-based design to incorporate the interaction between product design, user characteristics, and user behaviour; (ii) company processes, barriers and enablers for usability in practice; (iii) user characteristics in relation to types of products and use-situations; (iv) usability decision-making; and (v) product impact on user behaviour. The project team developed methods and techniques in each of these areas to support the design of products with a high level of usability. This paper brings together and summarizes the findings.
Faculty of Industrial Design Engineering, Delft University of Technology, Landbergstraat 15, Delft, The Netherlands.
Daan
D
van Eijk
Jasper
J
van Kuijk
Frederik
F
Hoolhorst
Chajoong
C
Kim
Christelle
C
Harkema
Steven
S
Dorrestijn
D001519:Behavior; D003071:Cognition; D003258:Consumer Behavior; D003710:Demography; D004581:Electronics / Q000295:instrumentation*; D004867:Equipment Design / Q000379:methods / Q000523:psychology; D006804:Ergonomics; D006801:Humans; D008328:Man-Machine Systems; D010551:Personality