Users/consumers differences regarding ergonomics and design theory and practice.
This paper presents the concept of direct and indirect users, a key issue to cooperation between ergonomists, designers and managers involved in a sustainable approach to design. What issues for Ergonomics and Design are launched by this concept? User/consumer differences should be approached taking into account Ergonomics and Design theory and practice. What dialogue and tools could help the ergonomist/designer/manager to respond to all the requirements of the future clients of the product?
Chairman of IEA Ergonomics in Design Technical Committee, Université de Technologie de Compiègne. pierre-henri.dejean@utc.fr
Pierre-Henri
PH
Dejean
Peter
P
Wagstaff
D003299:Cooperative Behavior; D004867:Equipment Design / Q000379:methods; D006804:Ergonomics; D006801:Humans; D040541:Marketing