A usability gap between older adults and younger adults on interface design of an Internet-based telemedicine system.
Internet-based telemedicine is becoming an effective tool to deliver home-healthcare services and health information on demand, especially in rural areas, where there is often a large elderly population with greater rates of preventable chronic diseases. However, the designs of current interfaces for these internet-based telemedicine systems do not take elderly user characteristics into consideration. This study conducted usability testing on the interface of an internet-based telemedicine system using two different age groups, young adults and older adults. Differences in overall performance and satisfaction between the two groups were identified. Based on these results, a future direction is suggested for the interfaces of Internet-based telemedicine systems.
Department of Industrial Engineering, Texas Tech University, 2500 Broadway, Lubbock, TX 79409, USA. youngji.chun@ttu.edu
Young J
YJ
Chun
Patrick E
PE
Patterson
D000328:Adult; D000367:Age Factors; D000368:Aged; D006699:Home Care Services; D006801:Humans; D020407:Internet; D008875:Middle Aged; D011795:Surveys and Questionnaires; D013647:Task Performance and Analysis; D017216:Telemedicine; D014584:User-Computer Interface; D055815:Young Adult