title: [How do women in puerperium perceive the care received in the obstetrics department of the Albacete (Spain) hospital complex?].
abstract: OBJECTIVE
  To describe the level of satisfaction of women who come to the University Hospital of Albacete (CHUA), as regards the health carereceived upon admission for giving birth and during the immediate postnatal period, and to evaluate if the socio-demographic variable has an influence on user satisfaction of the delivery room service.
  
  
  METHODS
  Descriptive and cross-sectional study carried out through an interview in order to obtain data on the socio-demographic, obstetric and gynaecological variables, together with a satisfaction questionnaire for women in the puerperium period at the CHUA, reference hospital of the Health Area in Albacete, in the Obstetrics Service. The selection was made by systematic sampling, in which immigrants and Spanish born women were enrolled according to the inclusion criteria.
  
  
  RESULTS
  We found that 92.1% (164) of Spanish-born women carry out a proper integral control of pregnancy, compared to 63.4% (109) of immigrants (χ(2)=42.172; gl=1; P=.000). The majority (87.5%, 287) of the total number of satisfied women thought that the midwife interest was better or much better than they expected (χ(2)=102.466; gl=4; P=.000). The large majority of satisfied women (95.81%, 320) would recommend the hospital, while the number of unsatisfied women had doubts (χ(2)=93.680; gl=2; P=.000).
  
  
  CONCLUSIONS
  The socio-demographic variables did not appear to have an influence on the overall satisfaction of the women, except for the age. In general, both the autochthonous and immigrant women were satisfied with the attention received in the CHUA Delivery room.
authors.affiliation: Servicio de Obstetricia, Hospital General de Almansa, Albacete, España. Jmnurse80@hotmail.com
authors.forename: Juana Maria
authors.initials: JM
authors.lastname: Lajara-Almendros
authors.forename: Maria Llanos
authors.initials: ML
authors.lastname: García-Ruiz
authors.forename: Juan Pablo
authors.initials: JP
authors.lastname: Tébar-Morales
authors.forename: Maria Pilar
authors.initials: MP
authors.lastname: Molina-Sanchez
authors.forename: Ana Soledad
authors.initials: AS
authors.lastname: Millan-Callado
mesh_terms: D000328:Adult; D003430:Cross-Sectional Studies; D054242:Emigrants and Immigrants; D005260:Female; D006801:Humans; D009775:Obstetrics and Gynecology Department, Hospital / Q000592:standards*; D017060:Patient Satisfaction; D049590:Postpartum Period; D011247:Pregnancy; D011787:Quality of Health Care