title: Building organizational supports for knowledge sharing in county human service organizations: a cross-case analysis of works-in-progress.
abstract: Building on the literature related to evidence-based practice, knowledge management, and learning organizations, this cross-case analysis presents twelve works-in-progress in ten local public human service organizations seeking to develop their own knowledge sharing systems. The data for this cross-case analysis can be found in the various contributions to this Special Issue. The findings feature the developmental aspects of building a learning organization that include knowledge sharing systems featuring transparency, self-assessment, and dissemination and utilization. Implications for practice focus on the structure and processes involved in building knowledge sharing teams inside public human service organizations.
authors.affiliation: Bay Area Social Services Consortium and School of Social Welfare, University of California, Berkeley, California 94720, USA. clee07@berkeley.edu
authors.forename: Chris
authors.initials: C
authors.lastname: Lee
authors.forename: Michael J
authors.initials: MJ
authors.lastname: Austin
mesh_terms: D006801:Humans; D033181:Information Dissemination; D007256:Information Systems / Q000458:organization & administration*; D058436:Knowledge Management; D007858:Learning; D015279:Organizational Culture; D015397:Program Evaluation; D012947:Social Work / Q000458:organization & administration*