title: Patient satisfaction  in rehabilitation of patients with multiple sclerosis.
abstract: BACKGROUND
  The motor and non-motor symptoms of multiple sclerosis often result in a substantially reduced health-related quality of life. We surveyed patient satisfaction and own evaluation of the benefit of a period spent at a specialised rehabilitation centre.
  
  
  METHODS
  All patients who spent a period at the Hakadal MS rehabilitation centre in 2010 were asked to complete a validated questionnaire designed to determine patient satisfaction with rehabilitation institutions.
  
  
  RESULTS
  Of a total of 339 patients, 277 (82%) returned the questionnaire. The great majority of respondents were satisfied with the knowledge, cooperation, care and engagement of those providing treatment, as well as with the advance information provided and the premises. They also found that they were consulted concerning their rehabilitation programme and that they were prepared for the period following their stay. More than 85% of the respondents stated that the stay would have major or very great importance for their general qualify of life and physical health. A similar score for mental health was given by 83%, mastery of day-to-day tasks by 77% and participation in social activities by 71%.
  
  
  CONCLUSIONS
  Patients who have had stays at the Hakadal MS rehabilitation centre are satisfied and feel that the stay will be of great importance to their level of functioning and mastery.
authors.affiliation: The Neurological Clinic, Akershus University Hospital, Norway. trygve.holmoy@medisin.uio.no
authors.forename: Trygve
authors.initials: T
authors.lastname: Holmøy
authors.forename: Kjersti Træland
authors.initials: KT
authors.lastname: Hanssen
authors.forename: Antonie G
authors.initials: AG
authors.lastname: Beiske
mesh_terms: D000203:Activities of Daily Living; D000328:Adult; D005260:Female; D005500:Follow-Up Studies; D006801:Humans; D008297:Male; D008875:Middle Aged; D009103:Multiple Sclerosis / Q000523:psychology / Q000534:rehabilitation*; D009664:Norway; D017060:Patient Satisfaction; D015397:Program Evaluation; D011788:Quality of Life; D012047:Rehabilitation Centers; D011795:Surveys and Questionnaires