title: Commitments, norms and custard creams - a social influence approach to reducing did not attends (DNAs).
authors.affiliation: Influence At Work, 960 Capability Green, Luton, Bedfordshire LU1 3PE, UK. steve@influenceatwork.co.uk
authors.forename: Steve J
authors.initials: SJ
authors.lastname: Martin
authors.forename: Suraj
authors.initials: S
authors.lastname: Bassi
authors.forename: Rupert
authors.initials: R
authors.lastname: Dunbar-Rees
mesh_terms: D003142:Communication; D006801:Humans; D008568:Memory; D009042:Motivation; D009819:Office Visits; D010349:Patient Compliance; D010352:Patient Dropouts; D017010:Reminder Systems; D013222:State Medicine; D006113:United Kingdom