title: International perspectives on patient engagement: results from the 2011 Commonwealth Fund Survey.
abstract: We analyzed 2011 survey data of patients with complex health care needs in 11 countries (Australia, Canada, France, Germany, the Netherlands, New Zealand, Norway, Sweden, Switzerland, the United Kingdom, and the United States) on their care experiences. Wide country variation was reported in how well patients were engaged by their clinicians; UK and Swiss patients reported the most positive experiences, but gaps were reported in all countries. Disparities by income were found in several countries, with the widest gaps reported in the United States. Across countries, engaged patients reported receiving higher-quality care, fewer errors, and more positive views of the health system.
authors.affiliation: International Program in Health Policy and Innovation, The Commonwealth Fund, 1 E. 75th St., New York, NY 10021, USA. ro@cmwf.org
authors.forename: Robin
authors.initials: R
authors.lastname: Osborn
authors.forename: David
authors.initials: D
authors.lastname: Squires
mesh_terms: D003142:Communication; D003657:Decision Making; D019049:Developed Countries; D005260:Female; D006291:Health Policy; D006297:Health Services Accessibility; D006301:Health Services Needs and Demand; D006801:Humans; D008297:Male; D019300:Medical Errors / Q000706:statistics & numerical data; D010358:Patient Participation; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D010817:Physician-Patient Relations; D011787:Quality of Health Care; D011795:Surveys and Questionnaires