title: Developing a standardized tool to improve nurse communication during shift report.
abstract: Standardization of communication has been suggested as an effective approach to improve communication during patient handoffs such as shift report. Using the clinical microsystem framework, unit leaders and nursing staff developed and pilot tested the medical intensive care unit communication tool. Findings from the pilot study indicated that perceived communication among nurses in general and communication specific to shift report improved significantly following implementation of the tool.
authors.affiliation: School of Nursing, University of Alabama at Birmingham, 312 School of Nursing Bldg, 1701 University Blvd, Birmingham, AL 35294, USA. jukkalaa@uab.edu
authors.forename: Angela M
authors.initials: AM
authors.lastname: Jukkala
authors.forename: David
authors.initials: D
authors.lastname: James
authors.forename: Pamela
authors.initials: P
authors.lastname: Autrey
authors.forename: Andres
authors.initials: A
authors.lastname: Azuero
authors.forename: Rebecca
authors.initials: R
authors.lastname: Miltner
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D003142:Communication; D003266:Continuity of Patient Care / Q000458:organization & administration*; D005260:Female; D006801:Humans; D007362:Intensive Care Units; D007400:Interprofessional Relations; D008297:Male; D008875:Middle Aged; D015403:Nursing Evaluation Research; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000523:psychology*; D010865:Pilot Projects; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D055815:Young Adult