title: Implementing disclosure: making "sorry" a reality for frontline staff.
authors.forename: Doug
authors.initials: D
authors.lastname: Wojcieszak
mesh_terms: D004645:Empathy; D006801:Humans; D007318:Inservice Training; D019300:Medical Errors; D008505:Medical Staff, Hospital; D010817:Physician-Patient Relations; D014342:Truth Disclosure