title: Incivility in nursing: unsafe nurse, unsafe patients.
authors.affiliation: North Carolina Hospital Association Quality Center, Raleigh, NC, USA.
authors.forename: Sharon A
authors.initials: SA
authors.lastname: McNamara
mesh_terms: D058445:Bullying; D006272:Health Facility Environment; D006801:Humans; D007318:Inservice Training; D007400:Interprofessional Relations; D009741:Nursing Staff, Hospital / Q000193:education / Q000458:organization & administration / Q000523:psychology; D015279:Organizational Culture; D016134:Organizational Policy; D017751:Safety Management; D014481:United States; D014754:Violence / Q000517:prevention & control*