title: Improving the quality of clinical pharmacy services: a process to identify and capture high-value "quality actions".
authors.affiliation: , BSc, BSc(Pharm), PharmD, is with Pharmacy Services, Kelowna General Hospital, Kelowna, British Columbia. At the time of writing, she was a Doctor of Pharmacy student in the Faculty of Pharmaceutical Sciences, University of British Columbia, Vancouver, British Columbia.
authors.forename: Nicole
authors.initials: N
authors.lastname: Bruchet
authors.forename: Peter
authors.initials: P
authors.lastname: Loewen
authors.forename: Jane
authors.initials: J
authors.lastname: de Lemos