title: Assessment of resident physicians in professionalism, interpersonal and communication skills: a multisource feedback.
abstract: OBJECTIVE
  To assess the internal validity and reliability of a multisource feedback (MSF) program by China Medical Board for resident physicians in China.
  
  
  METHODS
  Multisource feedback was used to assess professionalism, interpersonal and communication skills. 258 resident physicians were assessed by attending doctors, self-evaluation, resident peers, nurses, office staffs, and patients who completed a sealed questionnaire at 19 hospitals in China. Cronbach's alpha coefficient was used to assess reliability. Validity was assessed by exploratory factor analyses and by profile ratings.
  
  
  RESULTS
  4128 questionnaires were collected from this study. All responses had high internal consistency and reliability (Cronbach's α > 0.90), which suggests that both questions and form data were internally consistent. The exploratory factor analysis with varimax rotation for the evaluators' questionnaires was able to account for 70 to 74% of the total variance.
  
  
  CONCLUSIONS
  The current MSF assessment tools are internally valid and reliable for assessing resident physician professionalism and interpersonal and communication skills in China.
authors.affiliation: School of Public Health, Harbin Medical University, Harbin 150086, China.
authors.forename: Bo
authors.initials: B
authors.lastname: Qu
authors.forename: Yu-hong
authors.initials: YH
authors.lastname: Zhao
authors.forename: Bao-zhi
authors.initials: BZ
authors.lastname: Sun
mesh_terms: D002681:China; D003142:Communication; D005246:Feedback; D006801:Humans; D007396:Internship and Residency; D007398:Interpersonal Relations; D008505:Medical Staff, Hospital; D011361:Professional Competence; D011795:Surveys and Questionnaires