title: Two conversational practices for encouraging adults with intellectual disabilities to reflect on their activities.
abstract: BACKGROUND
  Staff can encourage adults with intellectual disabilities to reflect on their experiences in a number of ways. Not all are equally successful interactionally.
  
  
  METHODS
  Conversation Analysis is used to examine c. 30 h of recordings made at two service-provider agencies.
  
  
  RESULTS
  I identify two practices for soliciting reflection: both start with open-ended 'test' questions, but they differ on how these are followed up. A more interrogatory practice is to follow up with alternatives and yes/no questions. A more facilitative practice is to give hints and elaborate the replies.
  
  
  CONCLUSIONS
  I discuss the differences between the two practices in terms of the institutional agendas that guide the staff's interactional routines. With regard to the more successful one, I note the sensitivity of using 'hints' when asking about clients' own experiences.
authors.affiliation: School of Social, Political and Geographical Sciences, Loughborough University, Loughborough, UK. c.antaki@Lboro.ac.uk
authors.forename: C
authors.initials: C
authors.lastname: Antaki
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D003071:Cognition; D003142:Communication; D005260:Female; D006801:Humans; D008607:Intellectual Disability / Q000523:psychology*; D008297:Male; D009042:Motivation; D011369:Professional-Patient Relations; D036301:Qualitative Research; D012649:Self Concept; D014741:Video Recording