title: Delivering optimal patient care through effective communication.
authors.affiliation: College of Nursing, Midwifery and Healthcare, University of West London.
authors.forename: Andrew
authors.initials: A
authors.lastname: MacCallum
mesh_terms: D003142:Communication; D006801:Humans; D008503:Medical Staff / Q000592:standards*; D009740:Nursing Staff / Q000592:standards*; D011369:Professional-Patient Relations; D011787:Quality of Health Care / Q000592:standards*