title: Lessons learned from the Apple stores.
abstract: Medical practices have an opportunity to improve the services that they offer their patients. Practices can look at other businesses and industries for examples of outstanding customer service. This article will discuss the services provided by Apple, Inc., and how medical practices can learn from this industry giant and improve the services that they offer patients.
authors.affiliation: hpinkney@hotmail.com
authors.forename: Henry
authors.initials: H
authors.lastname: Pinkney
authors.forename: Neil
authors.initials: N
authors.lastname: Baum
mesh_terms: D003258:Consumer Behavior; D019982:Organizational Case Studies; D020399:Practice Management; D018581:Technology Transfer; D014481:United States