Effective management of trust volunteers.
A robust, well-managed volunteer programme can help NHS trusts have a better patient experience, engage with local communities, and improve and maintain their reputations. This article looks at the benefits of involving volunteers in trust activities and sets out the requirements to do this effectively, to enable them to achieve these aims.
University Hospitals Birmingham NHS Foundation Trust. carol.rawlings@uhb.nhs.uk
Carol
C
Rawlings
D003159:Community-Institutional Relations; D004739:England; D006801:Humans; D012380:Role; D012449:Safety; D012944:Social Support; D013222:State Medicine / Q000458:organization & administration*; D014838:Volunteers / Q000458:organization & administration*