Emergency Department Discharge Instructions: Lessons Learned through Developing New Patient Education Materials.
Our multidisciplinary team developed a new set of discharge instructions for five common emergency department diagnoses using recommended tools for creating literacy-appropriate and patient-centered education materials. We found that the recommended tools for document creation were essential in constructing the new instructions. However, while the tools were necessary, they were not sufficient. This paper describes the insights gained and lessons learned in this document creation process.
Department of Emergency Medicine, Feinberg School of Medicine, Northwestern University, 211 E. Ontario St., Suite 200, Chicago, IL 60611, USA.
Danielle M
DM
McCarthy
Kirsten G
KG
Engel
Barbara A
BA
Buckley
Victoria E
VE
Forth
Michael J
MJ
Schmidt
James G
JG
Adams
David W
DW
Baker