Development of a short-form Learning Organization Survey: the LOS-27.
Despite urgent need for innovation, adaptation, and change in health care, few tools enable researchers or practitioners to assess the extent to which health care facilities perform as learning organizations or the effects of initiatives that require learning. This study's objective was to develop and test a short-form Learning Organization Survey to fill this gap. The authors applied exploratory factor analysis and confirmatory factor analysis to data from Veterans Health Administration personnel to derive a short-form survey and then conducted further confirmatory factor analysis and factor invariance testing on additional Veterans Health Administration data to evaluate the short form. Results suggest that a 27-item, 7-factor survey (2 environmental factors, 1 on leadership, and 4 on concrete learning processes and practices) reliably measures key features of organizational learning, allowing researchers to evaluate theoretical propositions about organizational learning, its antecedents, and outcomes and enabling managers to assess and enhance organizations' learning capabilities and performance.
Department of Health Policy and Management, Harvard School of Public Health, and Massachusetts General Hospital, Mongan Institute for Health Policy, Boston, MA 02115, USA. ssinger@hsph.harvard.edu
Sara J
SJ
Singer
Scott C
SC
Moore
Mark
M
Meterko
Sandra
S
Williams
D005163:Factor Analysis, Statistical; D005260:Female; D058016:Health Facility Administration / Q000706:statistics & numerical data; D006801:Humans; D007858:Learning; D008297:Male; D008875:Middle Aged; D015279:Organizational Culture; D009936:Organizational Innovation; D011594:Psychometrics; D011795:Surveys and Questionnaires; D014481:United States; D014493:United States Department of Veterans Affairs / Q000458:organization & administration; D055815:Young Adult