From Toyota to the bedside: nurses can lead the lean way in health care reform.
The advent of health care reform means new pressures on American hospitals, which will be forced to do more with less. In the next decade, increased use of "Lean" principles and practices in hospitals can create real value by reducing waste and improving productivity, costs, quality, and the timely delivery of patient care services. In 2010, the Institute of Medicine recommended that nurses lead collaborative quality improvement efforts and assume a major role in redesigning health care in the United States. In this article, we provide an overview of the use of Lean techniques in health care and 2 case studies of successful, nurse-directed Lean initiatives at the Robert Wood Johnson University Hospital. The article concludes with some lessons we have learned and implications for nursing education in the future that must include the concepts, tools, and skills required for adapting Lean to the patient care environment.
Robert Wood Johnson University Hospital, New Brunswick, New Jersey, USA. joyce.e.johnson@gmail.com
Joyce E
JE
Johnson
Amy L
AL
Smith
Kari A
KA
Mastro
D003142:Communication; D004506:Education, Nursing; D004526:Efficiency; D017598:Efficiency, Organizational; D018166:Health Care Reform; D006801:Humans; D007857:Leadership; D016294:Models, Nursing; D024802:Nurse's Role; D009726:Nurses / Q000458:organization & administration*; D009729:Nursing / Q000639:trends*; D005791:Patient Care / Q000379:methods; D058996:Quality Improvement; D014481:United States