Building China's municipal healthcare performance evaluation system: a Tuscan perspective.
Regional healthcare performance evaluation systems can help optimize healthcare resources on regional basis and improve the performance of healthcare services provided. The Tuscany region in Italy is a good example of an institution which meets these requirements. China has yet to build such a system based on international experience. In this paper, based on comparative studies between Tuscany and China, we propose that the managing institutions in China's experimental cities can select and commission a third-party agency to, respectively, evaluate the performance of their affiliated hospitals and community health service centers. Following some features of the Tuscan experience, the Chinese municipal healthcare performance evaluation system can be built by focusing on the selection of an appropriate performance evaluation agency, the design of an adequate performance evaluation mechanism and the formulation of a complete set of laws, rules and regulations. When a performance evaluation system at city level is formed, the provincial government can extend the successful experience to other cities.
Scuola Superiore Sant'Anna, Istituto di Management, Laboratorio Management e Sanità, Piazza Martiri della Libertà, 24-56127 Pisa, Italy. h.li@sssup.it
Hao
H
Li
Sara
S
Barsanti
Anna
A
Bonini
D002681:China; D003695:Delivery of Health Care / Q000331:legislation & jurisprudence / Q000458:organization & administration* / Q000706:statistics & numerical data; D006801:Humans; D007558:Italy; D015397:Program Evaluation / Q000379:methods*; D058996:Quality Improvement / Q000458:organization & administration* / Q000592:standards; D019984:Quality Indicators, Health Care