Using the verona coding definitions of emotional sequences (VR-CoDES) and health provider responses (VR-CoDES-P) in the dental context.
OBJECTIVE
To show if cues, concerns and provider responses (defined in VR-CoDES and VR-CoDES-P manuals) are present, can be reliably coded and require additional advice for adoption in a dental context.


METHODS
Thirteen patients in a dental practice setting were videoed with either their dentist or hygienist and dental nurse present in routine treatment sessions. All utterances were coded using the Verona systems: VR-CoDES and the VR-CoDES-P. Rates of cue, concerns and provider responses described and reliability tested.


RESULTS
The VR-CoDES and VR-CoDES-P were successfully applied in the dental context. The intra-rater ICCs for the detection of cues and concerns and provider response were acceptable and above 0.75. A similar satisfactory result was found for the inter-rater reliability.


CONCLUSIONS
The VR-CoDES and the VR-CoDES-P are applicable in the dental setting with minor supporting guidelines and show evidence of reliable coding.


CONCLUSIONS
The VR-CoDES and the VR-CoDES-P may be helpful tools for analysing patient cues and concerns and the dental professionals' responses in the dental context.
Medical School, University of St Andrews, North Haugh, St Andrews, Fife, UK.
Alice
A
Wright
Gerry
G
Humphris
Kristina L
KL
Wanyonyi
Ruth
R
Freeman
D000293:Adolescent; D000328:Adult; D059019:Clinical Coding / Q000379:methods; D003142:Communication; D003463:Cues; D003812:Dentist-Patient Relations; D004644:Emotions; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D015588:Observer Variation; D012017:Referral and Consultation; D015203:Reproducibility of Results; D012680:Sensitivity and Specificity; D011795:Surveys and Questionnaires; D014743:Videotape Recording; D055815:Young Adult