[Communication in a hospital by means of a standardised method].
We know from the aviation industry and several studies, that efficient and safe communication is extremely important, especially in emergencies. This study evaluated the use of the "identification, situation, background, analysis and recommendation" (ISBAR) checklist, when doctors from the department of anaesthesiology were called for assistance. After the initial evaluation, a short education session (less than 15 minutes) was carried out. We repeated the evaluation five weeks later and found a significant increase in the use of the checklist. In many cases, the use was more than doubled.
Operations- og Anæstesiologisk Afdeling Y, Glostrup Hospital, Nordre Ringvej 57, 2600 Glostrup, Denmark. ufl@ydemann.dk
Mogens
M
Ydemann
D006801:Humans; D033183:Interdisciplinary Communication; D019300:Medical Errors / Q000517:prevention & control*; D008505:Medical Staff, Hospital; D061214:Patient Safety; D017751:Safety Management / Q000379:methods* / Q000458:organization & administration