The impact of communication skills training in oncology: a linguistic analysis.
This study aimed to investigate the impact of a communication skills training (CST) in oncology on clinicians' linguistic strategies. A verbal communication analysis software (Logiciel d'Analyse de la Communication Verbale) was used to compare simulated patients interviews with oncology clinicians who participated in CST (N=57) (pre/post with a 6-month interval) with a control group of oncology clinicians who did not (N=56) (T1/T2 with a 6-month interval). A significant improvement of linguistic strategies related to biomedical, psychological and social issues was observed. Analysis of linguistic aspects of videotaped interviews might become in the future a part of individualised feedback in CST and utilised as a marker for an evaluation of training.
Psychiatric Liaison Service, Lausanne University Hospital, Les Allières, 1011, Lausanne-CHUV, Switzerland. pascal.singy@chuv.ch
Pascal
P
Singy
Céline
C
Bourquin
Brikela
B
Sulstarova
Friedrich
F
Stiefel
D000328:Adult; D003142:Communication; D005260:Female; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration*; D008037:Linguistics / Q000379:methods*; D008297:Male; D008495:Medical Oncology / Q000193:education*; D008875:Middle Aged; D016544:Patient Simulation; D010817:Physician-Patient Relations