title: Breast cancer navigation and patient satisfaction: exploring a community-based patient navigation model in a rural setting.
abstract: OBJECTIVE
  To explore patient satisfaction among newly diagnosed patients with breast cancer in a rural community setting using a nurse navigation model.
  
  
  METHODS
  Nonexperimental, descriptive study.
  
  
  METHODS
  Large, multispecialty physician outpatient clinic serving about 150 newly diagnosed patients with breast cancer annually at the time of the study.
  
  
  METHODS
  103 patients using nurse navigation services during a two-year period.
  
  
  METHODS
  A researcher-developed 14-item survey tool using a Likert-type scale was mailed to about 300 navigated patients.
  
  
  METHODS
  Nurse navigation and patient satisfaction.
  
  
  RESULTS
  The majority of participants (n = 73, 72%) selected "strongly agree" in each survey statement when questioned about the benefits of nurse navigation.
  
  
  CONCLUSIONS
  Patients receiving nurse navigation for breast cancer are highly satisfied with the services offered in this setting.
  
  
  CONCLUSIONS
  Findings from this study offer insight regarding the effectiveness of an individualized supportive care approach to nurses and providers of oncology care. That information can be used to guide the implementation of future nurse navigation programs, determine effective methods of guiding patients through the cancer experience, and aid in promoting the highest standard of oncology care.
authors: School of Nursing at Berry College, Floyd, GA, USA. akhook@comcast.net
authors: Ann
authors: A
authors: Hook
authors: Laurie
authors: L
authors: Ware
authors: Bobbie
authors: B
authors: Siler
authors: Abbot
authors: A
authors: Packard
mesh_terms: D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D000553:Ambulatory Care / Q000458:organization & administration; D001943:Breast Neoplasms / Q000451:nursing* / Q000523:psychology*; D003152:Community Health Nursing / Q000458:organization & administration*; D005260:Female; D019538:Health Care Surveys; D006801:Humans; D008875:Middle Aged; D016294:Models, Nursing; D009859:Oncology Nursing / Q000458:organization & administration*; D017060:Patient Satisfaction; D015397:Program Evaluation; D019035:Rural Health Services / Q000458:organization & administration*; D012944:Social Support