title: [An almost failed conversation].
authors: Pflege im Duaden Bachelorstudiengang an der Hochschule München.
authors: Valerie
authors: V
authors: Schropp
authors: Christa
authors: C
authors: Büker
mesh_terms: D000369:Aged, 80 and over; D003144:Communication Barriers; D004508:Education, Nursing, Baccalaureate; D056348:Emotional Intelligence; D005260:Female; D006801:Humans; D007318:Inservice Training; D009633:Nonverbal Communication; D009723:Nurse-Patient Relations; D017060:Patient Satisfaction