title: Challenges of implementation of a web-camera system in the neonatal intensive care unit.
abstract: Over the past ten years, web-cameras often have been used in the NICU to support parents and connect families with their hospitalized neonate. This article describes the history of images and video use in the NICU to aid in linking parents and then focuses on the challenges and lessons learned through redesign, installation, and management of a new web-camera system. Technology can support NICU families, and when implemented with input from nurses and families, the process can be a positive experience.
authors: Department of Obstetrics and Gynecology, University of Arkansas for Medical Sciences, 4301 West Markham, Slot 518, Little Rock, AR 72205, USA. srhoads@uams.edu
authors: Sarah J
authors: SJ
authors: Rhoads
authors: Angela L
authors: AL
authors: Green
authors: Shannon D
authors: SD
authors: Lewis
authors: Laura
authors: L
authors: Rakes
mesh_terms: D001291:Attitude of Health Personnel; D006801:Humans; D007231:Infant, Newborn; D007234:Infant, Premature; D007363:Intensive Care Units, Neonatal / Q000458:organization & administration; D020407:Internet; D017283:Neonatal Nursing; D010287:Parent-Child Relations; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D011181:Postnatal Care; D011368:Professional-Family Relations; D015397:Program Evaluation; D017216:Telemedicine / Q000295:instrumentation / Q000379:methods* / Q000458:organization & administration; D014741:Video Recording