Accommodating diverse clients' needs in evaluation capacity building: a case study of the Tobacco Control Evaluation Center.
In this case study, we detail and analyze how the Tobacco Control Evaluation Center (TCEC), an evaluation technical assistance center that serves approximately 100 local tobacco control organizations in California, endeavors to build capacity among the state-funded local providers it serves by using evaluation capacity building activities with an utilization-focused evaluation framework. We call this a "blended approach" and describe these methods. Satisfaction and demand for TCEC services are documented to provide measurements for evaluation capacity building. Final evaluation report scores from two intervention cycles (2004-2007 and 2007-2010) submitted to the California Health Department, Tobacco Control Division are also assessed and compared. These measures demonstrate an increase in evaluation capacity by local projects under TCEC's purview.
Center for Evaluation and Research, University of California, Davis, CA 95618, USA. tdsatter@ucdavis.edu
Travis D
TD
Satterlund
Jeanette
J
Treiber
Robin
R
Kipke
Nicole
N
Kwon
Diana
D
Cassady
D002140:California; D057191:Capacity Building / Q000458:organization & administration*; D003258:Consumer Behavior; D006801:Humans; D007318:Inservice Training; D020380:Needs Assessment; D019982:Organizational Case Studies; D016540:Smoking Cessation; D013597:Systems Analysis; D062789:Tobacco Products