Initiative cuts readmission rate to 15%.
Valley Baptist Medical Center has dropped its 30-day readmission rate to 15% by improving communication with patients and family members as well as post-acute providers. After a pilot project for heart failure patients, the hospital expanded the project to all admissions on medical units. The team adapted the Project RED (Re-Engineering Discharge) model to improve the discharge process. The hospital participates in communitywide meetings with post-acute providers organized by the TMF Health Quality Institute to improve transitions in care.
D019090:Case Management / Q000458:organization & administration*; D017598:Efficiency, Organizational; D006801:Humans; D010359:Patient Readmission / Q000639:trends*; D017060:Patient Satisfaction; D013781:Texas