[Nursing errors and the consequences. Results of a survey of nurses from inpatient care institutions].
Internationally, research on the consequences of errors caused by nurses is quite comprehensive. In contrast, the body of knowledge on the effects that errors have on the nurses themselves is rather small. It is well known that errors can have profoundly negative outcomes on nurses. In some cases, however, errors can have useful ramifications. This paper shows the research results of a representative cross-sectional survey that covers 1,100 nurses working in German hospitals and nursing homes and illustrates the effects of errors on them. Most participants in the sample mentioned feelings of regret/remorse and irritation/annoyance/stress as an effect when they made a mistake. More than half of the nurses state that they also learnt from their errors. Hospital nurses frequently suffer from psychological effects while nursing home nurses experience more often professional or legal consequences. With increasing age and professional experience the nurses indicate a lower error impact. The answers given by nurse assistants differ from those of nurses with a three-year training course. The results suggest an amount of stress that may reduce efficiency and increase susceptibility to mistakes and which, therefore, needs to be remedied.
Institut für Pflegewissenschaft an der Universität Bielefeld.
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H
Cramer
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Foraita
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M
Habermann
D000223:Adaptation, Psychological; D000328:Adult; D001291:Attitude of Health Personnel; D002983:Clinical Competence; D003430:Cross-Sectional Studies; D003625:Data Collection; D004993:Ethics, Nursing; D005260:Female; D005858:Germany; D006167:Guilt; D006707:Homes for the Aged / Q000941:ethics; D006801:Humans; D008297:Male; D019300:Medical Errors / Q000941:ethics / Q000451:nursing*; D008875:Middle Aged; D009723:Nurse-Patient Relations / Q000941:ethics; D009728:Nursing Assistants / Q000941:ethics / Q000523:psychology; D009735:Nursing Homes / Q000941:ethics; D009740:Nursing Staff / Q000941:ethics / Q000523:psychology*; D009741:Nursing Staff, Hospital / Q000941:ethics / Q000523:psychology*; D012752:Shame; D011795:Surveys and Questionnaires; D055815:Young Adult