title: Perceptions of the care experience in critical care units enhanced by a tele-ICU.
abstract: The purpose of this study was to determine patients' and families' perceptions of care in 10 critical care units enhanced by a tele-intensive care unit (ICU) in a 5-hospital health care system. Patients and family members who had a critical care experience were approached for participation. An adapted version of the Schmidt Perception of Nursing Care Survey was administered. The Schmidt Perception of Nursing Care Survey factors--seeing the individual patient, explaining, responding, and watching over-were analyzed for 637 participants (263 before and 374 after the tele-ICU implementation). Analysis of data from patients and family members indicated significantly higher means for the following factors: seeing the individual patient (P =.004), responding (P =.002), and watching over (P =.006) only when there was an awareness by the patient and family members that the care team was at the bedside and at the tele-ICU command center. The perceptions of care in these cases may suggest an improved patient experience when a tele-ICU is part of the care team.
authors: Center for Research & Grants, Baptist Health South Florida, Miami, FL, USA.
authors: Susan
authors: S
authors: Golembeski
authors: Beth
authors: B
authors: Willmitch
authors: Sandy S
authors: SS
authors: Kim
mesh_terms: D001364:Awareness; D005260:Female; D005431:Florida; D006801:Humans; D007362:Intensive Care Units; D008297:Male; D009729:Nursing; D017216:Telemedicine