title: Culturally competent case managers establish rapport, connections in pursuit of patient outcomes.
authors: Commission for Case Manager Certification, Laurel, NJ 08054, USA.
authors: Kathryn M
authors: KM
authors: Serbin
authors: Dorothy
authors: D
authors: Consonery-Fairnot
mesh_terms: D019090:Case Management; D002908:Chronic Disease; D003142:Communication; D054521:Cultural Competency; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D007398:Interpersonal Relations; D011369:Professional-Patient Relations