title: Changing the face of reference: adapting biomedical and health information services for the classroom, clinic, and beyond.
abstract: This article describes how the reference department at a large academic health sciences library evolved to address the clinical and research information needs of the parent organization without losing its close connections to the classroom and curriculum. Closing the reference desk, moving to on-call and house call models, designing positions such as clinical research librarian and basic biomedical sciences librarian, finding alternative funding to grow the department, providing technology and training to facilitate librarians' work, and developing programming for and taking advice from library clients facilitated efforts to create a relevant presence and solidify the library's place in the university community.
authors.affiliation: University of Florida Health Science Center Libraries and University of Florida Genetics Institute, Gainesville, Florida 32610-0206, USA. tennantm@ufl.edu
authors.forename: Michele R
authors.initials: MR
authors.lastname: Tennant
authors.forename: Beth
authors.initials: B
authors.lastname: Auten
authors.forename: Cecilia E
authors.initials: CE
authors.lastname: Botero
authors.forename: Linda C
authors.initials: LC
authors.lastname: Butson
authors.forename: Mary E
authors.initials: ME
authors.lastname: Edwards
authors.forename: Rolando
authors.initials: R
authors.lastname: Garcia-Milian
authors.forename: Jennifer A
authors.initials: JA
authors.lastname: Lyon
authors.forename: Hannah F
authors.initials: HF
authors.lastname: Norton
mesh_terms: D000046:Academic Medical Centers / Q000458:organization & administration; D022126:Access to Information; D003479:Curriculum; D005431:Florida; D006801:Humans; D016245:Librarians; D046609:Libraries, Digital / Q000458:organization & administration*; D007993:Libraries, Medical / Q000458:organization & administration*; D007999:Library Services / Q000458:organization & administration*; D019982:Organizational Case Studies; D024382:Professional Role; D016730:Program Development; D012014:Reference Books, Medical