Assessing patient experiences of providers' cultural competence and health literacy practices: CAHPS Item Sets.
Agency for Healthcare Research and Quality, Rockville, MD 20850, USA.
Carolyn
C
Clancy
Cindy
C
Brach
Melinda
M
Abrams
D054521:Cultural Competency; D019538:Health Care Surveys; D057220:Health Literacy; D006302:Health Services Research / Q000379:methods*; D006801:Humans; D017060:Patient Satisfaction; D058996:Quality Improvement; D012107:Research Design