title: Synthesising the QA literature.
authors.forename: Keith
authors.initials: K
authors.lastname: Hurst
mesh_terms: D006804:Ergonomics; D006302:Health Services Research / Q000458:organization & administration*; D006801:Humans; D010348:Patient Care Team / Q000458:organization & administration; D017060:Patient Satisfaction; D010506:Periodicals as Topic; D011785:Quality Assurance, Health Care / Q000379:methods* / Q000458:organization & administration*; D019984:Quality Indicators, Health Care / Q000458:organization & administration