title: Physician behaviors surrounding the implementation of decision and communication AIDS in a breast cancer clinic: a qualitative analysis of staff intern perceptions.
abstract: The aim of this paper is to examine how physician behavior facilitated or impeded our implementation of decision and communication aids in a breast cancer clinic. Staff interns provided decision and communication aids to patients and wrote up case notes for each patient they served. We used grounded theory to code our staff interns' case notes. We then identified barriers and facilitators to our program's implementation from each category we generated in the coding. Facilitators included physicians reading patient questions and then bringing the staff interns to the consultation. Barriers included physicians forgetting to bring the staff interns to the appointments and discouraging interns from speaking during the consultation. Physicians vary in their cooperation with our program. Our next steps will be to inquire directly with physicians about how to adapt our program design. We will also seek to position the staff interns as mentees to increase physician commitment to our program.
authors.affiliation: Philip R. Lee Institute For Health Policy Studies, University of California, San Francisco, San Francisco, CA 94118, USA.
authors.forename: M
authors.initials: M
authors.lastname: Pass
authors.forename: S
authors.initials: S
authors.lastname: Volz
authors.forename: A
authors.initials: A
authors.lastname: Teng
authors.forename: L
authors.initials: L
authors.lastname: Esserman
authors.forename: J
authors.initials: J
authors.lastname: Belkora
mesh_terms: D001291:Attitude of Health Personnel; D001943:Breast Neoplasms / Q000175:diagnosis / Q000517:prevention & control*; D003144:Communication Barriers; D003625:Data Collection; D003657:Decision Making; D004503:Education, Medical, Graduate / Q000592:standards; D005260:Female; D006801:Humans; D007396:Internship and Residency; D007858:Learning; D005791:Patient Care / Q000523:psychology*; D010465:Perception; D010818:Practice Patterns, Physicians'; D036301:Qualitative Research; D012017:Referral and Consultation; D011795:Surveys and Questionnaires