title: Towards quality assurance of AAL services.
abstract: The Ambient Assisted Living domain is a fast growing area with many new technological artefacts and services developed. Most of the systems developed address end-users' needs. Yet, they have not achieved a large market penetration. The work presented here argues that this is primarily due to not sufficiently addressing the quality requirements posed by the health care organizations. Satisfying quality requirements requires a standardized and easily accessible framework for measuring quality. We present the initial steps towards such a framework by building on relevant ISO standards.
authors.affiliation: SINTEF ICT, S. P. Andersens vei 15 b, Trondheim, Norway. stalew@sintef.no
authors.forename: Ståle
authors.initials: S
authors.lastname: Walderhaug
authors.forename: Marius
authors.initials: M
authors.lastname: Mikalsen
authors.forename: Dario
authors.initials: D
authors.lastname: Salvi
authors.forename: Ingrid
authors.initials: I
authors.lastname: Svagård
authors.forename: Dag
authors.initials: D
authors.lastname: Ausen
authors.forename: Anders
authors.initials: A
authors.lastname: Kofod-Petersen
mesh_terms: D040561:Assisted Living Facilities / Q000592:standards*; D003936:Diagnosis, Computer-Assisted / Q000592:standards*; D017753:Ecosystem; D005060:Europe; D006699:Home Care Services / Q000592:standards*; D018670:Monitoring, Ambulatory / Q000592:standards*; D011785:Quality Assurance, Health Care / Q000592:standards*; D017216:Telemedicine / Q000592:standards*; D013813:Therapy, Computer-Assisted / Q000592:standards*