title: Service transformation. Soar with the high-flyers.
authors.affiliation: Manchester Business School.
authors.forename: Naomi
authors.initials: N
authors.lastname: Chambers
authors.forename: Alison
authors.initials: A
authors.lastname: Pryce
authors.forename: Andrea
authors.initials: A
authors.lastname: Steel
authors.forename: Clara
authors.initials: C
authors.lastname: Weisshaar
authors.forename: Carlos
authors.initials: C
authors.lastname: Ramos
authors.forename: Julian
authors.initials: J
authors.lastname: Bond
mesh_terms: D017598:Efficiency, Organizational; D006779:Hospitals, Public / Q000145:classification / Q000458:organization & administration* / Q000592:standards*; D061214:Patient Safety; D017060:Patient Satisfaction; D011787:Quality of Health Care; D013222:State Medicine; D006113:United Kingdom