title: Involving patient and family advisors in the patient and family-centered care model.
abstract: Health care facilities that utilize patient and family advisors are experiencing improved outcomes in decreased length of stay, and improved reimbursements and patient satisfaction. Patient and family advisors can be strong allies in ongoing performance improvement efforts. Perhaps even more importantly, involving advisors in health care systems encourages treatment of the whole patient as he or she would want to be treated
authors.affiliation: Sutter Medical Center of Santa Rosa, Santa Rosa, CA, USA.
authors.forename: Nancy
authors.initials: N
authors.lastname: Warren
mesh_terms: D003253:Consultants; D005190:Family / Q000523:psychology; D006801:Humans; D007902:Length of Stay; D009939:Organizations, Nonprofit; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000379:methods*; D011368:Professional-Family Relations; D014481:United States