title: If Disney ran your security department.
abstract: This article describes a program that has built relationships for the Security Department using customer service techniques which have added value to the hospital and the surrounding community.
authors.affiliation: Einstein Healthcare Network, Philadelphia, PA, USA.
authors.forename: Russell F
authors.initials: RF
authors.lastname: Jones
mesh_terms: D006268:Health Facilities; D007325:Institutional Practice / Q000592:standards; D007400:Interprofessional Relations; D010560:Personnel Selection / Q000592:standards; D012637:Security Measures / Q000458:organization & administration*; D014481:United States