title: [Not Available].
abstract: OBJECTIVE
  To find out patients' opinions of e-medicine, obtaining general ideas related to three relevant aspects: electronic health records (EHR), the web as an information source and use of e-mail.
  
  
  METHODS
  Qualitative phenomenological study, analysing the content of group interviews. Content analysis was performed by the three researchers.
  
  
  METHODS
  Urban patients. Internet and e-mail practical knowledge.
  
  
  METHODS
  age and gender, districts with different socio-economic levels.
  
  
  METHODS
  San Sebastián (Spain).
  
  
  RESULTS
  Four focal groups, with 35 people, 12 under 25 years old, 10 over 65, and 16 women. EHR valuation was very positive. Computer use does not change the health worker-patient relationship. It must spread to the home setting, and be available from any point, creating another kind of relationship, regardless of the distance. Single EHR for all the suppliers. Patients consider themselves authorised to manipulate it. Participants use the web as an information source, looking for safe sources and specific information, and to verify health workers information. The relationship with doctors is irreplaceable. E-mail is a useful alternative for specific needs. It would force a redesign of working schedule and to define the conditions of use.
  
  
  CONCLUSIONS
  New technologies are widely used. Acceptance is practically unanimous. Ideas such as continuous care by the same person are very innovative. It seems that we are faced with a powerful technology, which could improve and facilitate patient care, as patient awareness of their individual rights coincides with unlimited access to the information.
authors.affiliation: Comarca Guipúzcoa Ekialde. Centro de Salud Ondarreta. Osakidetza. San Sebastián. Guipúzcoa. España. Electronic address: fpalacio2001@yahoo.es.
authors.forename: Fernando
authors.initials: F
authors.lastname: Palacio Lapuente
authors.forename: Carmen
authors.initials: C
authors.lastname: Silvestre Busto
authors.forename: Ana
authors.initials: A
authors.lastname: Bustinduy Bascaran