title: [On the other side of the Sannio Primary Care Centers:  the patients' point of view].
abstract: The primary care Centers are the first level of care with the task of facilitating the relationship between citizen and general practitioner. This study aims to assess the effects of the new organisation of the Sannio primary care on the patients, through the administration of a questionnaire and the organization of focus groups. Results confirm that association matches well with the changing needs of patients, the goal of cost containment and care decentralization, and that it is important to involve citizens to better understand their needs and to make the appropriate corrections through collaboration between general practitioners and health authorities.
authors.affiliation: Centro di Biotecnologie, AO Cardarelli, Napoli. sdaniella2000@yahoo.com
authors.forename: Daniela
authors.initials: D
authors.lastname: Scala
authors.forename: Rossella
authors.initials: R
authors.lastname: Foglia Manzillo
authors.forename: Gianfranca
authors.initials: G
authors.lastname: Ranisio
authors.forename: Simone
authors.initials: S
authors.lastname: Crescenzo
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D005260:Female; D017144:Focus Groups; D019538:Health Care Surveys; D006801:Humans; D033183:Interdisciplinary Communication; D007558:Italy / Q000453:epidemiology; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011320:Primary Health Care / Q000458:organization & administration* / Q000706:statistics & numerical data; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires