title: Segmenting patient accounts: a balance between compassion and collections.
authors.affiliation: Experian Healthcare, Maple Grove, Minn., USA. dan.buell@experian.com
authors.forename: Dan
authors.initials: D
authors.lastname: Buell
mesh_terms: D004469:Economics, Hospital; D004645:Empathy; D006801:Humans; D010350:Patient Credit and Collection / Q000458:organization & administration*