title: Implementing clinical and financial collaboration between payers and providers.
abstract: An IPA learned three important lessons while implementing a clinical and financial collaboration with its payers: Eliminate mixed messages. Focus on delivery and operational changes, not just payment change. Set realistic expectations and deliver on them.
authors.affiliation: Navigant Consulting, Inc, Chicago, Illinois, USA. mnugent@navigantconsulting.com
authors.forename: Michael E
authors.initials: ME
authors.lastname: Nugent
mesh_terms: D003299:Cooperative Behavior; D019033:Delivery of Health Care, Integrated / Q000191:economics / Q000458:organization & administration*; D006801:Humans; D007193:Independent Practice Associations / Q000191:economics / Q000458:organization & administration*; D007343:Insurance Carriers; D007373:Interinstitutional Relations; D019982:Organizational Case Studies; D009936:Organizational Innovation; D014481:United States