title: Providing comfort and support to older people.
abstract: This article reports on a scheme run by Age UK at Hillingdon Hospital, Middlesex, to help support emergency department (ED) staff with the care of older people. The A&E support-worker team assists patients with non-clinical activities, such as going to the toilet, eating meals and finding out care-related information. The support-worker scheme has been running for nine years and its success has prompted Age UK to consider expanding it nationally. It comes at a time when there is a growing focus on the care Solder patients receive in hospitals.
authors.affiliation: nick.lipley@rcnpublishing.co.uk
authors.forename: Nick
authors.initials: N
authors.lastname: Triggle
mesh_terms: D000368:Aged; D000720:Ancillary Services, Hospital; D004636:Emergency Service, Hospital; D004739:England; D006299:Health Services for the Aged; D006801:Humans; D008875:Middle Aged; D014838:Volunteers