title: Transformation from the top.
abstract: Transforming a hospital's culture leads to improved patient satisfaction and physician loyalty.
authors.affiliation: Hay Group. Rod.Fralicx@haygroup.com
authors.forename: Rod
authors.initials: R
authors.lastname: Fralicx
authors.forename: Ryan
authors.initials: R
authors.lastname: Dixon
mesh_terms: D016542:Chief Executive Officers, Hospital; D007400:Interprofessional Relations; D015279:Organizational Culture; D009936:Organizational Innovation; D014481:United States