title: Patient-centered leadership: more than a score: focusing on the patient will improve both quality and patient satisfaction.
authors.affiliation: Institute for Healthcare Improvement. mbisognano@ihi.org
authors.forename: Maureen
authors.initials: M
authors.lastname: Bisognano
mesh_terms: D006801:Humans; D007857:Leadership; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D011787:Quality of Health Care