title: How improving communication between GPs and receptionists can benefit your practice.
authors.affiliation: Garswood Surgery, Wigan WN4 0XD, UK. H_e_parr@yahoo.co.uk
authors.forename: Helen
authors.initials: H
authors.lastname: Parr
authors.forename: Jennifer
authors.initials: J
authors.lastname: Holden
mesh_terms: D001290:Attitude; D003142:Communication; D058005:General Practitioners; D006801:Humans; D007400:Interprofessional Relations; D008496:Medical Receptionists; D011216:Practice Management, Medical / Q000458:organization & administration*