title: Interpersonal aggression and burnout: the mediating role of psychological climate.
abstract: Using the theoretical perspectives offered by stressor-stress-strain framework and fairness theory, the authors propose that psychological climate will mediate the positive relationship between interpersonal aggression and employee burnout. Data from a survey of 1893 hospital employees suggested that psychological climate partially mediated the relationship between interpersonal aggression and two of the three dimensions of burnout, emotional exhaustion and depersonalization. The theoretical and practical implications of these findings and directions for future research are discussed.
authors.affiliation: Williams School of Business, Bishop's University, Sherbrooke, QC, Canada.
authors.forename: Akanksha
authors.initials: A
authors.lastname: Bedi
authors.forename: Francois
authors.initials: F
authors.lastname: Courcy
authors.forename: Maxime
authors.initials: M
authors.lastname: Paquet
authors.forename: Steve
authors.initials: S
authors.lastname: Harvey
mesh_terms: D000374:Aggression / Q000523:psychology*; D002055:Burnout, Professional / Q000523:psychology*; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D007588:Job Satisfaction; D008297:Male; D008603:Mental Health; D012931:Social Environment; D013315:Stress, Psychological / Q000523:psychology*; D011795:Surveys and Questionnaires; D016526:Workload / Q000523:psychology; D017132:Workplace / Q000523:psychology*