title: POXO: focus on the C-suite: listener-in-chief.
abstract: The chief experience officer is an emerging leadership position in hospitals that is intended to ensure patient needs are consistently met. This concludes our year-long "Focus on the C-Suite" series.
authors.forename: Howard
authors.initials: H
authors.lastname: Larkin
mesh_terms: D003142:Communication; D004777:Environment; D006740:Hospital Administrators / Q000458:organization & administration*; D006801:Humans; D007318:Inservice Training; D007857:Leadership; D015279:Organizational Culture; D017060:Patient Satisfaction