title: A patient approach.
abstract: Nurses often care for patients who behave in ways they find difficult, ranging from a refusal to co-operate with treatment to verbal abuse. It can be tempting to ignore such individuals, but this is likely to exacerbate behaviour that may be a response to unmet needs. This article explains how to meet patients on their own terms, particularly those with dementia.
authors.forename: Erin
authors.initials: E
authors.lastname: Dean
mesh_terms: D000223:Adaptation, Psychological; D006801:Humans; D009726:Nurses; D018802:Patient-Centered Care; D006113:United Kingdom