title: Reported experiences with prenatal care: is there a difference in patient satisfaction based on racial and ethnic background?
abstract: Pregnant women were queried to determine if racial and ethnic disparities exist in prenatal care by assessing their satisfaction in private and clinic practices. An anonymous survey was distributed in both English and Spanish and focused on demographics, satisfaction and cultural sensitivity. A total of 273 surveys were collected. Demographics of clinic patients (Hispanic 62%, Black 26.4%, and Caucasian 5%) varied significantly (P < 0.001) from private patients (Caucasian 62.5%, Black 14.1%, and Hispanic 18.8%). Significant differences were noted between clinic and private patients' in their country of birth, education, income, insurance, employment status, home ownership, and planned pregnancies. Patients reported that their prenatal care was influenced by race (27% clinic vs 5% private, P < 0.001) and language (24.9% clinic vs 4.9% private, P = 0.004). Race andlanguagewere morelikelyto influence clinic patients' perceptions of the prenatal care received as compared to those seeking care in private practices.
authors.affiliation: Department of Obstetrics & Gynecology, Hartford Hospital, University of Connecticut School of Medcine, USA. ajohnson@harthosp.org
authors.forename: Amy M
authors.initials: AM
authors.lastname: Johnson
authors.forename: Chito
authors.initials: C
authors.lastname: Nwana
authors.forename: James F X
authors.initials: JF
authors.lastname: Egan
authors.forename: Thyde
authors.initials: T
authors.lastname: Dumont-Mathieu
mesh_terms: D000328:Adult; D005260:Female; D054625:Healthcare Disparities / Q000208:ethnology*; D006801:Humans; D017060:Patient Satisfaction / Q000208:ethnology*; D011247:Pregnancy; D011295:Prenatal Care / Q000706:statistics & numerical data