title: Resuscitate ED metrics with split-flow design.
abstract: Split-flow models used in conjunction with demand-to-capacity staffing and Lean strategies can resuscitate emergency department (ED) metrics by: Expediting front-end triage and intake processes, Segregating patient flow into two categories, with different care processes for each, Establishing a process of resource pooling in which physicians and nurses conduct joint assessments, Opening ED beds through the strategic use of results-pending waiting areas.
authors.affiliation: TeamHealth Northwest, Seattle, USA. mark_harris@teamhealth.com
authors.forename: Mark
authors.initials: M
authors.lastname: Harris
authors.forename: Jeff
authors.initials: J
authors.lastname: Wood
mesh_terms: D003362:Cost-Benefit Analysis; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006739:Hospital Administration / Q000379:methods; D006801:Humans; D007902:Length of Stay / Q000706:statistics & numerical data; D017146:Models, Organizational; D017749:Total Quality Management; D014218:Triage; D014850:Waiting Lists