title: Navigating care management.
abstract: Developing a care navigation model involves a five-step process: Determine areas of risk, such as high readmission rates and patient populations that pose a financial challenge for the organization (e.g., patients with congestive heart failure). Decide which patient populations will serve as the target populations. Find the right staff to support the model. Outline protocols and best practices. Expand the scale of the program.
authors.affiliation: Care Team Connect, Evanston, Ill., USA. balbert@careteamconnect.com
authors.forename: Ben
authors.initials: B
authors.lastname: Albert
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D003266:Continuity of Patient Care / Q000458:organization & administration*; D006297:Health Services Accessibility; D006801:Humans; D033183:Interdisciplinary Communication; D009937:Organizational Objectives; D010344:Patient Advocacy; D010348:Patient Care Team / Q000458:organization & administration; D018802:Patient-Centered Care / Q000458:organization & administration*; D024382:Professional Role