title: Communication in a medical setting: can standards be improved?
abstract: Do standards exist to improve communication in a medical setting? What are the minimal requirements to make our communication with patients and their family clear and simple? International literature, as well as psychology, philosophy, and even our brain structure offer ways to improve communication. We reflected about what is preventing effective communication in the medical setting and how/from where should we set about improving it.
authors.affiliation: Psychology Unit, 'S, Maugeri' Foundation, IRCCS, Scientific Institute of Veruno (NO), Veruno, Italy. silvia.ferrario@fsm.it.
authors.forename: Silvia
authors.initials: S
authors.lastname: Rossi Ferrario
authors.forename: George
authors.initials: G
authors.lastname: Cremona