title: [Internal skills certification, sharing experiences].
abstract: An internal skills certification entitled, "The care relationship in situations of impaired communication" has been set up by the Paris hospitals authority (Assistance publique-hôpitaux de Paris). It enables healthcare workers practising in geriatrics to build on the practical experience they have developed. The fruit of an individual introspection helping to formalise the verbal and non-verbal methods they use in their practice, it requires a specific institutional, managerial and personal framework to be put in place.
authors.affiliation: GH Hôpitaux Universitaires Paris Ouest (Hupo) site Vaugirard, AP-HP, Paris, France. evelyne.malaquin-pavan@vgr.aphp.fr
authors.forename: Evelyne
authors.initials: E
authors.lastname: Malaquin-Pavan
authors.forename: Anaïs
authors.initials: A
authors.lastname: Varlet-Bécu
authors.forename: Christelle
authors.initials: C
authors.lastname: Jouvenaux
authors.forename: Pascale
authors.initials: P
authors.lastname: Langlade-Artis
mesh_terms: D002568:Certification; D002983:Clinical Competence; D005602:France; D005851:Geriatric Nursing / Q000193:education*; D006801:Humans