title: Advanced proficiency EHR training: effect on physicians' EHR efficiency, EHR satisfaction and job satisfaction.
abstract: The best way to train clinicians to optimize their use of the Electronic Health Record (EHR) remains unclear. Approaches range from web-based training, class-room training, EHR functionality training, case-based training, role-based training, process-based training, mock-clinic training and "on the job" training. Similarly, the optimal timing of training remains unclear--whether to engage in extensive pre go-live training vs. minimal pre go-live training followed by more extensive post go-live training. In addition, the effectiveness of non-clinician trainers, clinician trainers, and peer-trainers, remains unclearly defined. This paper describes a program in which relatively experienced clinician users of an EHR underwent an intensive 3-day Peer-Led EHR advanced proficiency training, and the results of that training based on participant surveys. It highlights the effectiveness of Peer-Led Proficiency Training of existing experienced clinician EHR users in improving self-reported efficiency and satisfaction with an EHR and improvements in perceived work-life balance and job satisfaction.
authors.affiliation: Kaiser Permanente Northwest, Portland, OR, USA.
authors.forename: M Tariq
authors.initials: MT
authors.lastname: Dastagir
authors.forename: Homer L
authors.initials: HL
authors.lastname: Chin
authors.forename: Michael
authors.initials: M
authors.lastname: McNamara
authors.forename: Kathy
authors.initials: K
authors.lastname: Poteraj
authors.forename: Sarah
authors.initials: S
authors.lastname: Battaglini
authors.forename: Lauren
authors.initials: L
authors.lastname: Alstot
mesh_terms: D001291:Attitude of Health Personnel; D057286:Electronic Health Records; D006279:Health Maintenance Organizations; D007318:Inservice Training; D007588:Job Satisfaction; D009722:Nurse Practitioners; D010820:Physicians; D011361:Professional Competence; D011795:Surveys and Questionnaires; D014481:United States